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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
June 27, 2020
Service was done on time, and the issues were all handled and resolved , battery was on warranty and other issues were discussed and will be taken care on the next service and resolved , battery was on warranty and other issues were discussed and will be taken care on the next service More
by APPU.ARUMUGAM
Verified CustomerEmployees Worked With
Jason Palmer
June 27, 2020
Excellent service, and my service advisor Matt was very accommodating and kept great communication with me. They took care of everything and made the entire process seamless and effortless accommodating and kept great communication with me. They took care of everything and made the entire process seamless and effortless More
by ECAGE3
Employees Worked With
Matthew Price
June 27, 2020
I recently purchased new sprinter van nothing but amazing experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. Very recommended More
by Amd1225
Employees Worked With
Other Employees :
Bart Oborka ?????. Peter ciesielski ????? , Piotr Siemieniuk
June 26, 2020
Best experience I've had at a car dealership since I bought the car. Matt really went above and beyond to make sure everything was up to my expectations. bought the car. Matt really went above and beyond to make sure everything was up to my expectations. More
by StephenP216
Employees Worked With
Matthew Price
June 26, 2020
Efficient service.friendly staff.Addressed all issues.Car was washed.loaner was provided.I will go back again to this dealer in the future.Keep it up guys was washed.loaner was provided.I will go back again to this dealer in the future.Keep it up guys More
by ISIDDIQUE59
Employees Worked With
June 26, 2020
Awesome experience I love coming here for service. Rob Fragoso is the man!! Always friendly and very helpful, and goes above and beyond for the customer. Thanks again!!! I love coming here for service. Rob Fragoso is the man!! Always friendly and very helpful, and goes above and beyond for the customer. Thanks again!!! More
by Consta1
Employees Worked With
June 26, 2020
Best in Class, Robert Fragoso Simply the best Service Advisor—excellent communicator, follows-up, friendly, and knowledgeable. Robert has all the qualities that I admire in a Serv Simply the best Service Advisor—excellent communicator, follows-up, friendly, and knowledgeable. Robert has all the qualities that I admire in a Service Advisor. Robert should be commended for a job well done. More
by TF
Employees Worked With
June 26, 2020
It went smoothly and people were good. They met their commitments and serviced the product in the time that they said they would. Good job. commitments and serviced the product in the time that they said they would. Good job. More
by TGEBHARDT4
Employees Worked With
June 26, 2020
Wojchiew Was very nice to work with. Thank you, unfortunately it was very expensive, but it comes with the territory of owning a Mercedes. Unfortunately unfortunately it was very expensive, but it comes with the territory of owning a Mercedes. Unfortunately More
by WIKA729784
Employees Worked With
June 26, 2020
Too long wait for advisorPart prices with labor quoted Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not trustworthy More
by ASH.SAJJAD
