Back

Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
Contact Dealership

1000 West Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 1,163 reviews

June 27, 2020

Service was done on time, and the issues were all handled and resolved , battery was on warranty and other issues were discussed and will be taken care on the next service More

by APPU.ARUMUGAM
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
June 27, 2020

Excellent service, and my service advisor Matt was very accommodating and kept great communication with me. They took care of everything and made the entire process seamless and effortless More

by ECAGE3
Recommend Dealer
Yes
Employees Worked With
Matthew Price
June 27, 2020

I recently purchased new sprinter van nothing but amazing experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. More

by Amd1225
Recommend Dealer
Yes
Employees Worked With
Kevin Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Spooner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bart Oborka ?????. Peter ciesielski ????? , Piotr Siemieniuk
June 26, 2020

Best experience I've had at a car dealership since I bought the car. Matt really went above and beyond to make sure everything was up to my expectations. More

by StephenP216
Recommend Dealer
Yes
Employees Worked With
Matthew Price
June 26, 2020

Efficient service.friendly staff.Addressed all issues.Car was washed.loaner was provided.I will go back again to this dealer in the future.Keep it up guys More

by ISIDDIQUE59
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Awesome experience I love coming here for service. Rob Fragoso is the man!! Always friendly and very helpful, and goes above and beyond for the customer. Thanks again!!! More

by Consta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Best in Class, Robert Fragoso Simply the best Service Advisor—excellent communicator, follows-up, friendly, and knowledgeable. Robert has all the qualities that I admire in a Serv More

by TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

It went smoothly and people were good. They met their commitments and serviced the product in the time that they said they would. Good job. More

by TGEBHARDT4
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Wojchiew Was very nice to work with. Thank you, unfortunately it was very expensive, but it comes with the territory of owning a Mercedes. Unfortunately More

by WIKA729784
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Too long wait for advisorPart prices with labor quoted Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not More

by ASH.SAJJAD
Recommend Dealer
No
Employees Worked With
Robert Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
46
...