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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.9
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,163 reviews

June 21, 2020

The last few visits the recommended repairs were ridiculously high.....other dealers were at a much more reasonable price. I have had 6-8 cars bought or leased from there would expect better pricing More

by LALOLA
Recommend Dealer
No
Employees Worked With
Robert Fragoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2020

I had an outstanding client advisor in Tim McGrath.He I had an outstanding client advisor in Tim McGrath. He was attentive, responsive, and went above and beyond to treat me well. I appreciate all he d More

by Tpociask
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2020

Omar always does good job with my - usually - once a year service with my RV. This time needed to replace passenger airbag from a recall on the Sprinter. He is always polite and takes care of the things th More

by RGALBERTS
Recommend Dealer
Yes
Employees Worked With
Omar-Sprinter RV
June 19, 2020

Extensive Service/Repairs I am a personal friend of several MB Hoffman employees since they have now become a Zeigler dealership. I brought my car in for several issues to be r More

by CHRIS.BRANDEIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

Arrived on time and advisor was quick to help, was able to get in and out quickly leaving the car for the recall work. Advisor was very helpful he made several calls to keep me up to date car was complete More

by DOCS
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
June 19, 2020

2 Year Service Check The dealership makes it very easy to have service completed. Jason is friendly, keeps me informed of updates, and always has a loaner ready for me. I’ More

by STEFANIECERAMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
June 19, 2020

Great service. On time. Mr. Price and everyone was very courteous and helpful. Loaner was clean and available. Quick in and out at time of drop up and pick up. More

by BPATELREALTOR
Recommend Dealer
Yes
Employees Worked With
Matthew Price
June 19, 2020

Great customer service, provided step by step communication. And was able to assist with all my requests. The job was done and I was welcomed back. More

by HAMADA0874
Recommend Dealer
Yes
Employees Worked With
Robert Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

I did service of my MB GLE 350.Robert Fragoso is the I did service of my MB GLE 350. Robert Fragoso is the best!!He really helps me a lot,and solve all my car needs. More

by TARASSKALSKYI
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

Great service, expensive As always Robert was excellent to work with. I understand that maintaining a car is expensive, but it seems every year it costs at least a $1000 to ma More

by GEBERTG667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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