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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
April 20, 2020
We were wary of bringing our car in for service during the virus scare. The free pick-up for and delivery after the service was a fabulous customer service touch. Our service writer, Jason Palmer was terr the virus scare. The free pick-up for and delivery after the service was a fabulous customer service touch. Our service writer, Jason Palmer was terrific. More
by CFALK3
Verified CustomerEmployees Worked With
Jason Palmer
April 20, 2020
Service going in and out the door was amazing! Service advisor Matt was very kind and helpful. Had me updated throughout my service. Will be going back for service(s). advisor Matt was very kind and helpful. Had me updated throughout my service. Will be going back for service(s). More
by FABIANMATA93
Employees Worked With
Matthew Price
April 20, 2020
Great service as always. I am happy to service my sprinter here . Omar and the service team are very knowledgeable , professional and always deliver a great service . Thank you ! sprinter here . Omar and the service team are very knowledgeable , professional and always deliver a great service . Thank you ! More
by ADRIAN.2015
Employees Worked With
Omar
April 17, 2020
Great service and customer service. They provided me with a loaner vehicle so I could go go. Very proper communication. Jason is great! Clean car! a loaner vehicle so I could go go. Very proper communication. Jason is great! Clean car! More
by ANNA.MADEY
Employees Worked With
Jason Palmer
April 17, 2020
Excellent service, timely and accurate. Robert is great. Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of m Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of my needs promptly and properly. If any issue occurs afterward, he takes care of it. More
by RICK
Employees Worked With
April 17, 2020
Very helpful. Kodus to Payton Winslow who is very patient in showing me the car, coming in in his day off. Nice and clean facility in showing me the car, coming in in his day off. Nice and clean facility More
by NATINDIM
April 17, 2020
Professional service, our service person wonderful and helpful and made us feel as to why we chose Mercedes and why we drive a great car helpful and made us feel as to why we chose Mercedes and why we drive a great car More
by K-DONN
Employees Worked With
April 17, 2020
Omar and Bob great guys. Great service, honest and professional people. I service all my fleet with them (about 22 sprinters). Would highly recommend them. professional people. I service all my fleet with them (about 22 sprinters). Would highly recommend them. More
by DAMIRBASIC25
April 16, 2020
Above and Beyond A warning signal indicating a problem with the operation of the engine occurred in my GLC2300., The response from the online attendance and roadside A warning signal indicating a problem with the operation of the engine occurred in my GLC2300., The response from the online attendance and roadside assistance person was immediate and exceptional. More
by PHARMCEO23
Employees Worked With
Roadside Assistance Person - Mario
April 15, 2020
Excellent customer service Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for tak Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for taking care of customer during the Covid19. More
by DEDEELLIOTT
Employees Worked With
