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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,163 reviews

March 26, 2020

Excellent customer service. Julio went out of his way to make sure I had a great experience with my service visit. Easy in and out with minimal disruption to my day. More

by NOVAK.CHUCK
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2020

Great customer service Wojciech was very professional and helped us out with a Recall on my 2014 GLK . He also pointed out few important maintenance items that we will take More

by MNTLOGISTICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2020

An Awesome Experience I could not be more pleased with the service received at your dealership. Julio is my service manager, and I always feel as though my car receives sp More

by BRAUNER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

We are very happy to hear about your experience with MB of Hoffman Estates. We strive for five every time and appreciate you!

March 26, 2020

Bought out my lease Charlie and Tom were very informative and helpful through the process of buying out my leased Mercedes. Tom was helpful with the pricing, and Charlie More

by JBF1065
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

Thank you for choosing MB of Hoffman Estates and your new Mercedes lease! Congratulations.

March 25, 2020

We had a great experience from our initial inquiry to getting acclimated with the vehicle after completing the transaction. We are very pleased with our decision to work with Mercedes Benz of Hoffman Es More

by nkfeczko
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Winslow, Charlie Trauscht
March 25, 2020

Very happy with the warranty work that was done to my vehicle. There were even a couple of things found during the inspection that I never noticed that were also repaired under warranty. More

by DOCLYSOL
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2020

Jason was fantastic and took great care of me. My car was fixed well and on time. I would recommend this dealership to all my friends More

by KENHALL1959
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
March 25, 2020

Mike Perez was a fantastic salesman. He was attentive to our needs but not pushy like many can be. I will definitely recommend Mike to friends and family! More

by BOYSBENSON
Recommend Dealer
Yes
Employees Worked With
Kelly Rodriguez
March 25, 2020

Jason in Service, is always knowledgeable and upbeat with me. He tells me timing on service, and always follows through. This type of customer commitment and service, is what keeps me coming back to this de More

by ROBERTRDAY7
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
March 25, 2020

Best service among last three dealers I visited. I am very happy with service and customer experience. I am comparing dealerships I had service for my Glc300 More

by SKAH200
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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