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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
715 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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715 Reviews of Mercedes-Benz of Jacksonville

June 14, 2023

Always at all levels great professional experience great job kudos to the whole staff especially Dalton More

by herbied53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Jun 14, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear about your great professional experience at Mercedes-Benz and Sprinter of Jacksonville, Herbie! Thank you for taking the time to share your feedback and recognize Dalton and our entire staff. We truly appreciate your support and hope to assist with all of your automotive needs in the future. Drive safely!

Jun 14, 2023 -

herbied53 responded

Thank you

June 13, 2023

Service is good. The guys are professionals in their field. I am satisfied with their work for van mercedes sprinter!!!! More

by alexmoskovko502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, John Pelinski, Anna Sackel, Josh Tanner, Barry Lamb
Jun 13, 2023 -

Mercedes-Benz of Jacksonville responded

We are blushing! Thanks for sharing this praise for the Mercedes-Benz and Sprinter of Jacksonville Team!

June 09, 2023

Fields always provides exceptional service! Jarrod in service is top notch! Highly recommend him and the Fields Team! More

by Scottreneeadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams
Jun 09, 2023 -

Mercedes-Benz of Jacksonville responded

We're elated that you had an exceptional experience with Jarrod and the entire team at Mercedes-Benz and Sprinter of Jacksonville, Scott. Thank you for your wonderful recommendation - we truly value your support and trust in our team. We look forward to providing you with top-notch service during your next visit!

June 08, 2023

I have received exceptional and consistent service for years. Very satisfied with the quality of work and professionalism. More

by chall81872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germail L.
Jun 08, 2023 -

Mercedes-Benz of Jacksonville responded

We are thrilled to receive your 5-star rating of Mercedes-Benz and Sprinter of Jacksonville! Thank you for your business!

June 06, 2023

Behar is a great service representative to do business with! He is knowledgeable and gives me correct expectations. Behar is efficient at getting my service needs written up, and has a loaner for the d More

by connie.g.terbrueggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar
Jun 06, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to hear that Behar provided exceptional service during your recent visit to Mercedes-Benz and Sprinter of Jacksonville! Our team appreciates your kind comments about his professionalism, efficiency, and friendly approach. We pride ourselves on providing our customers with high-quality services including loaner vehicles, and food options for brunch so you can have an enjoyable experience while waiting. We appreciate the feedback regarding the pricing and will be sure to take this into consideration moving forward. Thanks for choosing us, we hope to see you again in the future!

June 03, 2023

This time I went home happy. ! ..It looks everything is ok. Joshua even give me a complementary wash car and my car looks amazing! More

by lauradomingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 05, 2023 -

Mercedes-Benz of Jacksonville responded

We're thrilled that Joshua provided you with such a great experience during your visit to Mercedes-Benz and Sprinter of Jacksonville! It's wonderful to hear that your vehicle looks amazing and the complementary car wash was appreciated. We look forward to seeing you again soon.

June 01, 2023

Lee serviced a warranty item on my 2023 S580. I could not possible ask for any better service than I received. More

by pablomarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pelinski, Barry Lamb
Jun 02, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review, Pablo! We appreciate the kind feedback about Lee and hope to see you again at Mercedes-Benz and Sprinter of Jacksonville. Safe travels!

June 01, 2023

Wonderful service and friendy stuff always happy with their service Behar is the best with his team More

by aferdita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar , Josh Tanner
Jun 01, 2023 -

Mercedes-Benz of Jacksonville responded

It was our pleasure to complete your vehicle's service! Behar and the Mercedes-Benz and Sprinter of Jacksonville team thank you for your business and wish you safe travels down the road!

May 31, 2023

Superb customer service in all aspects of selling and servicing MB vehicles. Competent and dedicated employees are the best in the business. More

by lmargie3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
May 31, 2023 -

Mercedes-Benz of Jacksonville responded

We're thrilled to hear that you had a superb experience with us at Mercedes-Benz and Sprinter of Jacksonville! Our dedicated employees are always striving to provide excellent customer service, whether it's in selling or servicing Mercedes-Benz vehicles. Thank you so much for your kind words, it means a lot to us!

May 29, 2023

I would recommend the purchase of the vehicle to someone, but not the service. Richard went above and beyond to make me happy but everyone has to be on one accord. More

by msladyroberts38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Black tall guy helped me, Barry Lamb
May 30, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for taking the time to share your feedback with us. We're pleased to hear that you would recommend one of our vehicles but are disappointed to hear that the service didn't meet your expectations. We strive to provide consistent and high-quality service and I apologize for any miscommunication that may have occurred during your visit. If you have further comments on how we can improve this, please don't hesitate to give me a call. Thank you, Barry Lamb - General Manager - (904) 724-1080

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