![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,489 reviews
Wonderful Treatment The best experience purchasing a new car. No sales pressure to purchase. Curtious and very helpful sales person. Wonderful facility with complimentary The best experience purchasing a new car. No sales pressure to purchase. Curtious and very helpful sales person. Wonderful facility with complimentary coffee and other drinks. More
Best Mercedes-Benz Dealer Bernie helped us twice in leasing brand-new E350. Bernie is the best!!! Bernie is straightforward, no-nonsense and gave us the best deal straight. Nev Bernie helped us twice in leasing brand-new E350. Bernie is the best!!! Bernie is straightforward, no-nonsense and gave us the best deal straight. Never attempted to trick us to add anything unnecessary. He is patient in answering all of our questions and also efficient to get us the car we want. We highly recommend Bernie. More
My 2016 C-Class I have bought my 2016 C-300 From Mercedes-Benz of Laquan Niguel, all Mercedes-Benz have the same inventory, therefore Dealership itself is not that im I have bought my 2016 C-300 From Mercedes-Benz of Laquan Niguel, all Mercedes-Benz have the same inventory, therefore Dealership itself is not that important the important is the person or Sales person who you are dealing with. I am from San Diego and I have lots of choices to buy my car but I picked Mercedes-Benz of Laguna Niguel because of Mr. RAY HASHEMI who goes extra Miles to make you happy, I highly recommend Mr. Ray Hashemi to buy your mecedes-Benz with confidence More
Great Experience It was time to return my lease and get a new car. My family lives in Laguna. My wife and I decided to stop by and just test drive a car with no inten It was time to return my lease and get a new car. My family lives in Laguna. My wife and I decided to stop by and just test drive a car with no intention of getting car from an OC dealership since we live in LA. That sure changed after we got onto the lot. Tamer Fanous came out and said hi to us immediately. Gave us space as we discussed what we wanted and then took us on the best test drive. He was not too intrusive but showed us the cool features in the new car we got. He actually made the drive better and made us want the car. He was super attentive and informative that we ended up getting the car from them and not in LA. He delivered on all his promises. No back and forth or trying to sell me something I did not want. Tamer was great and I hope he never leaves, so when it comes to the next lease, we get to deal with him. Overall, it was a very clean and beautiful facility. Cant wait to come back and get my car washed there to hang out in the lounge More
Thrilled with our 2015 E400 We went to Mercedes Benz of Laguna Niguel not really expecting to walk away with a car that day, In fact, I waited in the car while my husband shoppe We went to Mercedes Benz of Laguna Niguel not really expecting to walk away with a car that day, In fact, I waited in the car while my husband shopped the lot. But Kosta did a REALLY good job of listening to what we were after and met our needs. Kosta does an exceptionally good job of listening to everything we said and the information we gave him. We left the lot to eat and he called and didn't mess around - he gave us a very clean offer that we felt more than comfortable with. We drove back to the Dealership and purchased the car. Kosta is very good at what he does and did a great job making us feel heard, respected, and it was the best experience we have had with purchasing a vehicle and we have bought from Audi, BMW, Ford, and Lexus in recent years. We are 100% satisfied with the experience and with our gorgeous car. Thank you Kosta and Ramsey for making the experience not only painless, but enjoyable too. More
Great Buying Experience! I visited Mercedes-Benz of Laguna Niguel with the hopes of making a great deal on a C250, and not only did I get a great price, but I received fantast I visited Mercedes-Benz of Laguna Niguel with the hopes of making a great deal on a C250, and not only did I get a great price, but I received fantastic service as well from my salesperson Mark Hansen. I would recommend this dealership and Mark for all your Mercedes-Benz needs. More
Easy breezy Had MB for over 25 years and this dealership is by far the best all around. No high pressure and good service. Kevin Marlowe, our sales Rep made the Had MB for over 25 years and this dealership is by far the best all around. No high pressure and good service. Kevin Marlowe, our sales Rep made the process easy , breezy. Would highly recommend him. More
MBLN did it again, another great experience! Going into my second lease, I was nervous the process wouldn't go as smooth as my first; you always hear those horror stories once they've got you hoo Going into my second lease, I was nervous the process wouldn't go as smooth as my first; you always hear those horror stories once they've got you hooked! However, Tim Rhine, my sales manager, catered to my every need and went to bat yet again for me. He knew price was a major factor for me, but also knew my personal love with the c250 coupe and it's high end amenities. His partnership is authentic and is the main reason why I will continue to drive a mercedes-benz for many years to come. I 100% trust his judgement and know that he genuinely cares about my well being, in addition to his many other returning clients. A huge thank you to Tim and the entire staff at MBLN for their continued 5 star service. More
Lied to and no response to follow up On 11/20/15 we came to Mercedes-Benz of Laguna Nigel and purchased our 2012 S550. We knew what we were looking for and had financing from our credit On 11/20/15 we came to Mercedes-Benz of Laguna Nigel and purchased our 2012 S550. We knew what we were looking for and had financing from our credit union. We had even agreed to a price beforehand if we liked the vehicle when we arrived. The facility is gorgeous and the young ladies who greeted us were super accommodating. After seeing the vehicle and test driving it, we decided to buy. However what started out to be a great experience ended there. We had been extremely clear from the start that we had our own financing and did not want to apply for anything but after some prodding we agreed to do a 10 day option contract so that we could take the vehicle home that evening (instead of returning the next day with a check) with the condition that we were not applying for new financing. Shawn Kondori the finance manager hid the fact that he reapplied for a auto loan with our credit union and when asked what he was doing he told us he was only submitting the needed docs to the credit union. We found out a couple days later when we saw the credit inquiries. We called and emailed Shawn several times to address but he never responded. We cancelled his application and finished our original loan application. Adding to our terrible experience with Shawn, the dealership did not take care of everything on the vehicle before we left and we have had to return to the dealership twice to address :-( After no responses to emails we sent certified letter on 12/11/15 to the General Manager Pat Bolter and the General Sales Manager David Kim in order to resolve the dishonest behavior of Shawn Kondori and the lack of customer service regarding issues around our purchase. We are currently waiting for a response. More
Extemely professional and friendly dealership! Andre Javardian was very helpful and receptive to our requirements and needs. We felt very comfortable with him which made our purchase a positive ex Andre Javardian was very helpful and receptive to our requirements and needs. We felt very comfortable with him which made our purchase a positive experience. We will recommend Andre and MBZ of Laguna Niguel to our family and friends! More