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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,487 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,487 reviews

March 11, 2022

Super happy with my service appt. Car was ready and everything done. Also Andres (sales rep) was fantastic in helping us get set up with the Mercedes App. Definitely made a great More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lopez
Mar 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

Let us know whenever you need service or repair, JC! Thank you for stopping by. Drive safe!

March 10, 2022

Very friendly people; from the front desk lady to the salesperson, to the finance staff. This was our second purchase from this dealership. We always start with them, even though we live in San Diego. More

by jjahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

We’ll let everyone know that they’re doing great work! Thank you for the kind words and shoutouts and 5-star review. See you next time!

March 07, 2022

Andres Lopez, sales, outstanding caring and very knowledgeable. I came so see some cars and ended up buying one. Thank You! Dr. Maria Hernandez More

by dr.mariahernandez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Lopez
Mar 07, 2022 -

dr.mariahernandez1 responded

Thank you Mr. Andres Lopez for assisting in the purchase of my car. Your were professional, caring, and very knowledgeable. No pressures and great technology knowledge. Dr. Maria Hernandez

Mar 07, 2022 -

dr.mariahernandez1 responded

Great sales person, Mr. Andres Lopez. thank you! Dr. M. Hernandez

March 03, 2022

Just leased a Mercedes’ GLB. Tomas Donnelly was my sales consultant and he was really patient with me and answered all my questions. The process was easy. Thanks for everything. More

by jessicap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Donnelly
Mar 09, 2022 -

Mercedes-Benz of Laguna Niguel responded

Smooth and seamless! Thank you for the shoutout, Jessica. See you again next time!

February 28, 2022

Tarek is amazing very Professional, Caring and very knowledgeable I wouldn’t take my car anywhere else More

by Margret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarek
Mar 09, 2022 -

Mercedes-Benz of Laguna Niguel responded

Tarek does great work! Thank you for the shoutout and support and patronage, Margret! See you next time.

February 28, 2022

Just bought a Mercedes GLA250 W4 and am very satisfied with the service provided by my sales consultant, David Abrams. Would highly recommend my friends to seek him out when buying a Merc. More

by chenkin cheah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Mercedes-Benz of Laguna Niguel responded

Glad we could get you the perfect vehicle and price! Enjoy your new GLA250!

February 25, 2022

Casey was awesome. Quickly noted all details to be serviced, got my rental lined up as well. Communicated when car was finished and reviewed my car service notes. Out i More

by Juliesherwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Mar 07, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words, Julies. Quick and effective service is our priority! Come back anytime.

February 23, 2022

Mr. Walter Balasan was very nice and happy in helping ne with everything and was very satisfied with the job done to my Glk 350 More

by Ludylion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Balasan
Mar 07, 2022 -

Mercedes-Benz of Laguna Niguel responded

Glad we could help! We hope to see you again.

February 23, 2022

Walter has a great communication and following up with me, and returned my calls and text. Thank you Walter and look forward in the next visit. More

by Santana-2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter
Mar 07, 2022 -

Mercedes-Benz of Laguna Niguel responded

Walter does great work! Thank you for your patience throughout service, Santana. See you next time.

February 20, 2022

I purchased a new EQS from Ben Hirshman and Lauren Kummerow and was amazed at the service. I was in and out in no time. No haggling and going back and forth. I feel I got a great deal, and this was More

by sgalfano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hirshman, Lauren Kummerow
Feb 28, 2022 -

Mercedes-Benz of Laguna Niguel responded

Great to hear that the EQS is treating you well! Thank you for the kind words and shoutouts! We hope you enjoy your brand-new EQS!

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