Mercedes-Benz of Laguna Niguel

To say that the staff at Mercedes-Benz, Laguna Niguel are friendly, is an understatement. I saw the car I wanted on their website and drove it off the lot a week later. From start to finish, it was an easy, friendly, is an understatement. I saw the car I wanted on their website and drove it off the lot a week later. From start to finish, it was an easy, pleasant experience. Kim and Alex excel at customer service, it’s almost as if they’re working for you and not the company. The test drive with Duke was fun, great guy with an awesome personality! Finalizing the paper work with Gene went a LOT smoother than I anticipated. I truly commend his ability to stay professional but maintaining a light mood while being able to talk sports and current events without delaying the process. Not to mention, his experience shows! He was able to sit me down and walk through all of the car’s features as if he built it himself! It was awesome. Then to top it all of, Shawn at finance may be the most sincere person I’ve met in the state of California. I got a genuine feeling that he was truly looking out for me and helping me work around my budget. If the opportunity presents itself, I’d be more than happy to conduct future business with Mercedes-Benz, Laguna Niguel! Thanks ladies and gents, I really feel like a part of the family, a great family at that! More

Just bought a sprinter, true 5 star dealer on star drive, Mario was awesome, you need a sprinter, he’s the man! Thanks a lot guys! Mario was awesome, you need a sprinter, he’s the man! Thanks a lot guys! More

Consistent A+ performance We have purchased and/or leased a half dozen new cars from MBLN over the last 15 years. We have always had the pleasure of working with Kevin Marlowe We have purchased and/or leased a half dozen new cars from MBLN over the last 15 years. We have always had the pleasure of working with Kevin Marlowe. Kevin is like an old friend that we pop into to see every few years! This is car buying at it's best. You do your research, call Kevin and tell him the details about the car you want, how you want it equipped and the price you want to pay. Then Kevin goes to work to make it happen! In our most recent experience we did exactly that and when we drove into the dealership we saw our new car waiting out front and ready to go! No more than an hour finishing the paperwork and we were on our way home. A few years back I was laid up after a surgery and wanted to buy my wife a new car for her birthday. All it took was one call to Kevin and the next day he delivered the car to my home! Kevin is the best but that is not to ignore the rest of the employees at MBLN. The showroom employees are exceptionally courteous and John Mosqueda in the service department is one of the most knowledgeable and honest service managers I have ever met. If you live anywhere in Southern California and you are in the market for a Mercedes-Benz, buy or lease it at Mercedes-Benz of Laguna Niguel! More

Sean was friendly and all went well. All the staff were very efficient and friendly. Sean completed the sale in a businesslike manner. Everything went smoothly all the way to the end of t All the staff were very efficient and friendly. Sean completed the sale in a businesslike manner. Everything went smoothly all the way to the end of the purchase. More

Honest We have bought numerous vehicles over the years and our experience at Laguna Niguel was truly awesome. From the moment we walked in until we left, the We have bought numerous vehicles over the years and our experience at Laguna Niguel was truly awesome. From the moment we walked in until we left, the customer service provided was excellent. More

MB sales Kevin did a Good job following thru and making sure everything was Done Friendly efficient Have a good day and thanks for your help Mb Kevin did a Good job following thru and making sure everything was Done Friendly efficient Have a good day and thanks for your help Mb More

Fantastic experience, thank you Ray Chu! There is no better shopping experience than that provided by Ray Chu at Mercedes-Benz of Laguna Niguel. Ray was so easy going and helpful in the proce There is no better shopping experience than that provided by Ray Chu at Mercedes-Benz of Laguna Niguel. Ray was so easy going and helpful in the process of buying my car. He was thorough and made sure I was comfortable with the sale. These days, you don't get that kind of a straight-shooter--most dealerships make you feel like it is an orchestrated show. I highly recommend Ray to meet your needs and keep your best interest at heart! More

Ray Hashemi Thank you to Ray for outstanding service during the decision making and purchase of my certified pre-owned MB. Trust him with your search. And purcha Thank you to Ray for outstanding service during the decision making and purchase of my certified pre-owned MB. Trust him with your search. And purchase. A true professional. Victoria Vandenberg More

Love my new 2020-GLE350–4MATIC I just leased a masterpiece of a vehicle 2.0 L in-line four turbo engine 9G Tronic speed automatic transmission for 4MATIC ALL WHEEL DRIVE, and the be I just leased a masterpiece of a vehicle 2.0 L in-line four turbo engine 9G Tronic speed automatic transmission for 4MATIC ALL WHEEL DRIVE, and the best part is the color, Emerald Green Metallic, OMG -it is beautiful. So happy with the purchase at Mercedes-Benz Laguna hills and a outstanding experience with my, sales consultant Ray Chu. l Thank You More