Mercedes-Benz of Laguna Niguel

New SUV purchase Worked with Bernie Mendez and just purchased new SUV, Great to work with and competitive price. Would recommend Bernie and MBZ Laguna Niguel . Great d Worked with Bernie Mendez and just purchased new SUV, Great to work with and competitive price. Would recommend Bernie and MBZ Laguna Niguel . Great dealership. More

2016 E350 purchase I just purchased a 2016 MB E350 from MBLN, there were extremely accommodative in showing me the vehicle (and other vehicles that I wanted to see) and I just purchased a 2016 MB E350 from MBLN, there were extremely accommodative in showing me the vehicle (and other vehicles that I wanted to see) and in explaining to me the features and details of the vehicle as well as test driving the vehicle. We had to negotiate the price since the MBLN advertised pricing exceeded data points for similar vehicles at other dealerships. The history of the vehicle indicated that the vehicle had been a leased vehicle and was not maintained for the initial 44,000 miles by the original owner although the vehicle does look and drive like a brand new vehicle. The lack of maintenance issue could be problematic in the future, but being a Mercedes could mitigate that matter. The paperwork was extremely cumbersome and financing people demanding signatures on everything some of which was not requested at other dealers where I have purchased vehicles previously. They indicated a fetish over signing off on a paper that prohibited the use of tire chains even though it contradicted the owner's manual.. The OM does allow use of tire chains in snow for certain tire and wheel sizes. Also they did not provide an alternate arrangement for driving in snow. The dealership was not comfortable with a cash purchase, finance people wanted to see a lease or financing contract. Also, the finance dept contacted Expedian for my credit rating and also for my wife's credit rating score, and did so without our specific knowledge or approval. The finance dept demanded signatures on the report of credit rating scores, which I declined to provide. With the finance dept issues were complete we are satisfied with the vehicle, it has some (preferred) design features that are not found on the newer 2019 or 2020 E300 models, it has a spare tire which the 2019 does not have, it has numerous upgrades, the engine is a V6 as compared to the turbocharged I4 in the 2019 & 2020 models, the folding mirrors feature, and it has a CD player which I do not see on the newer models. Overall a turbocharger is a nice feature but problematic it spins at approx. 225,000 rpm and is tempermental to maintain. Overall very satisfied with the 2016 E350. More

Laguna Niguel Mercedes Benz is the best! Wow!!!! Mercedes Laguna Niguel has to have the absolute best customer service from start to finish. They made the car buying process as easy as could Wow!!!! Mercedes Laguna Niguel has to have the absolute best customer service from start to finish. They made the car buying process as easy as could be and took care of all the details to make sure we left happy! Reza Etemad is the best! He was kind, patient and forthright! We’ll definitely be going to him again in the future and sending him any and all friends interested in MB!!! Thank you Reza!!! Best, NCD More

Wonderful experience! I had a wonderful experience at Mercedes-Benz of Laguna Niguel. Both Sean and Mike were very helpful finding the most suitable model and price for me. I had a wonderful experience at Mercedes-Benz of Laguna Niguel. Both Sean and Mike were very helpful finding the most suitable model and price for me. The deal they gave me was an amazing. I high recommend this place! More

Excellent service Polite, informal, and effective service. fast paperwork. Detailed explanation of all details. Courtesy follow up next day of purchase. I would recomme Polite, informal, and effective service. fast paperwork. Detailed explanation of all details. Courtesy follow up next day of purchase. I would recommend the dealership to anyone. More

The best experience It was one of the best experience for buying/leasing a car. Kosta and Mike were excellent . I definitely would recommend this dealership to my family It was one of the best experience for buying/leasing a car. Kosta and Mike were excellent . I definitely would recommend this dealership to my family and friends. More

Great experience working with Ben Working with Ben was a great experience. We purchased our 3rd E-Class mercedes from him and couldn't be happier with the car. He had cars already pu Working with Ben was a great experience. We purchased our 3rd E-Class mercedes from him and couldn't be happier with the car. He had cars already pulled up for us to look at and test drive. We looked at a few models but decided on the E-300. He provided relevant information on the differences of the cars making the decision much easier. Looking forward to buying our next one from him. More

Great Experience! I really appreciate Stephen and Jane! Stephen was so helpful and made the car buying process stress free and quick to terms. I never enjoy the whole c I really appreciate Stephen and Jane! Stephen was so helpful and made the car buying process stress free and quick to terms. I never enjoy the whole car shopping experience, so I really appreciate Steve and would recommend him to anyone looking at buying a Mercedes. Jane made finance so enjoyable and was so knowledgeable and helpful! I will definitely be coming back here in the future! More

Great experience! Thanks Sean, you really did a great job making it a smooth and amazing experience in buying our new suv! I appreciate all the time you took with us ma Thanks Sean, you really did a great job making it a smooth and amazing experience in buying our new suv! I appreciate all the time you took with us making sure we knew how to get the most out of our new car! We will only come to you and MB Laguna! More

Kosta and Ho Yi are Awesome! I came in looking at a C450 AMG 4Matic and I immediately fell in love with the vehicle. I was so glad I came in to look at the vehicle as the entire s I came in looking at a C450 AMG 4Matic and I immediately fell in love with the vehicle. I was so glad I came in to look at the vehicle as the entire staff was exceptional beyond my expectations. I had gone to previous dealerships, but I did not feel as comfortable or at peace with making my first big purchase. However, Kosta (my representative) was so nice to me and my family. He showed me around in the vehicle, answered my questions, and gave me a great route in driving/ testing. There was no pressure from him and he was very honest and open to his role in this entire process. I would recommend Kosta to anyone looking to shop, learn, and or buy a vehicle. I then had the chance to meet Ho Yi and he was great to me and my family as well. He helped me through the entire process of finalizing pricing and was open and honest as well. I am extremely happy with my experience and over-all buying experience at MB-LN. More