Mercedes-Benz of Laguna Niguel

Next Level Customer Service I purchased my first Mercedes Benz at Laguna Niguel. I had an excellent experience from start to finish. Competitive pricing and efficient processing I purchased my first Mercedes Benz at Laguna Niguel. I had an excellent experience from start to finish. Competitive pricing and efficient processing of my purchase made my experience wonderful. I recommend Mercedes Benz Laguna Niguel to make a painless purchase. More

Excellent customer service I leased a 2018 G63 and the sales person that helped me with the transaction was Dave. I have no words to describe What kind of customer service skil I leased a 2018 G63 and the sales person that helped me with the transaction was Dave. I have no words to describe What kind of customer service skill he has. Dave took care of the transaction, and for me I can say it was the easiest auto lease transaction throughout all these that I leased a car. I definitely reccomend this dealership and most importantly Dave. Thank you Dave for all your hard work. More

Excellent services!!! I would recommend it to my friends. I stopped twice and they helped me find the cars as I expected and gave me several test drives and offered the best price I could get. I stopped twice and they helped me find the cars as I expected and gave me several test drives and offered the best price I could get. More

Amazing service!! Best service by far! I am grateful for Lawrence and his patience with my indecisiveness, but at the end of it I was motivated to get the right car for Best service by far! I am grateful for Lawrence and his patience with my indecisiveness, but at the end of it I was motivated to get the right car for the right price, and I have been searching for a car for a little over a month. Highly recommend MBLN! More

Great Experience In my experience, buying a used vehicle is rarely a pleasant experience however Mercedes of Laguna sets the bar in treating customers with courtesy an In my experience, buying a used vehicle is rarely a pleasant experience however Mercedes of Laguna sets the bar in treating customers with courtesy and respect. I purchased a used Honda from MB Laguna and although it's not the Mercedes brand, my daughter and I were treated as if we were buying a new Mercedes. I'm definitely a return customer when the time comes. Hats off to Kosta Spektor and thank you. More

Buying a computer on wheels Had an interesting experience at this dealership.All staff members were knowledgeable and helpful.All my questions were answered resulting in getting Had an interesting experience at this dealership.All staff members were knowledgeable and helpful.All my questions were answered resulting in getting the car I envisioned. I got the best help from Bryce Cummings in teaching me how to use the computer functions. More

GREAT no-pressure purchase We just bought a used car from Mercedes-Benz of Laguna Niguel.Two neighbors had recommended this agency for its outstanding customer service as well a We just bought a used car from Mercedes-Benz of Laguna Niguel.Two neighbors had recommended this agency for its outstanding customer service as well as its service department. I can attest to the superb customer service. Mark Hansen was the salesman who helped us. He was courteous and knowledgeable, and never applied pressure to buy. We felt Mark was genuinely concerned that we find the best fit from the five choices available. I highly recommend Mark Hansen and this agency. More

Best Dealership Experience Really the best dealership experience I have had, and I've dealt with a lot of dealerships over the years. Cory was great to deal with, and so were Ja Really the best dealership experience I have had, and I've dealt with a lot of dealerships over the years. Cory was great to deal with, and so were James and Mike, and also Ramsay in Finance. I would recommend MBZ Laguna Niguel to anyone without hesitation. More

Cory McCombs-My 5 Star Guy at 1 Star Drive I consider Cory my car personal shopper not a car salesman. Cory asked me what I was looking for and actually listened to all I had to say then made s I consider Cory my car personal shopper not a car salesman. Cory asked me what I was looking for and actually listened to all I had to say then made suggestions to enhance my car shopping experience. He showed me cars of interest and explained all that was available to accommodate all my needs in a car and also what Mercedes had to offer that I was not aware of. Cory was attentive to remembering the color combinations and special features I was looking for which made my experience that much more enjoyable. He wasn't just trying to sell me any car but helping me choose the car that was just right for me. By the time we were finished, it was late, I was tired, Cory offered to come to my workplace the next day to give me my personal tutorial of my car so I would understand and enjoy all the features it has to offer. I must say I really appreciated all the time and patience given to me. Cory definitely exceeded all expectations! More