Mercedes-Benz of Natick - Service Center

Exceptional From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the BEST!! More

Service advisor review Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, tr Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, treats with respect. More

Service for battery drain. The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine. More

Maintenance Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very p Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very pleased. More

perfect work we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service ma we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service manager was extremely helpful and courteous . Regards Wally More

Service was excellent I came in for regularly service and to replace all 4 tires. They were able to complete the maintenance faster than their estimate, which was great! I came in for regularly service and to replace all 4 tires. They were able to complete the maintenance faster than their estimate, which was great! More

Happy Customer Service person was prompt, professional and didn't waste a lot of my time. Service was performed in a timely manner. The car was detailed and came bac Service person was prompt, professional and didn't waste a lot of my time. Service was performed in a timely manner. The car was detailed and came back to me in immaculate condition. Overall good experience. More

Easy and pleasant experience! Despite part availability from MB USA, overall experience was great! Ian was extremely kind, attentive and knowledgeable. Great response time from tr Despite part availability from MB USA, overall experience was great! Ian was extremely kind, attentive and knowledgeable. Great response time from truly professional representative. Will recommend this dealership to friends and family! More

Always a great experience This dealership knows how to take care of its customers. From sales to service, they treat you like a real person and always do the right thing to ma This dealership knows how to take care of its customers. From sales to service, they treat you like a real person and always do the right thing to make it convenient and enjoyable. More

Excellent Service with Tire Problem Hit pot hole and tire went flat. Concerned! Called MB and talked with Ian Costello who put me at ease. We worked everything out quickly and go me back Hit pot hole and tire went flat. Concerned! Called MB and talked with Ian Costello who put me at ease. We worked everything out quickly and go me back in operation faster than I thought possible. I will call Ian the next time I need MB service. More