Mercedes-Benz of North Olmsted

I’m back for an upgrade, and Emmette absolutely crushed it as my sales rep! He made the entire process seamless, easy, and top-tier from start to finish! love my new whip so much! ❤️ I’ve been buying from it as my sales rep! He made the entire process seamless, easy, and top-tier from start to finish! love my new whip so much! ❤️ I’ve been buying from this dealership since 2023, Amra Covic was my original sales rep. Huge congrats to Amra on her promotion to finance! She handled the money side for me this time and brought that same flawless excellence. If you want a true luxury experience, go see Emmette for sales and Amra in finance. They are the ultimate dream team! More

We purchased a used vehicle through MB of North Olmsted with Barry as our Sales Consultant, he was nothing short of outstanding. The vehicle was ready when promised and in great condition. with Barry as our Sales Consultant, he was nothing short of outstanding. The vehicle was ready when promised and in great condition. More

Service department is three for three in returning my car with parts not being put back together as I left the car. Latest visit including dropping a steering rack without doing an alignment after, wasting with parts not being put back together as I left the car. Latest visit including dropping a steering rack without doing an alignment after, wasting my time with multiple visits. Not kept informed by the service advisor and with my troubles, you'd think there would be a call from a Service Manager. My third car purchased from them and my last. More

I had an outstanding experience purchasing my vehicle from Mercedes-Benz of North Olmsted. From the very beginning, Don LaPorte set the tone for a first-class experience. He was incredibly responsive—eve from Mercedes-Benz of North Olmsted. From the very beginning, Don LaPorte set the tone for a first-class experience. He was incredibly responsive—even taking my call before the dealership officially opened—and provided the level of professionalism, attention to detail, and customer service you would expect from a luxury brand. The entire transaction was simple and seamless. Don had all of the paperwork prepared before I arrived, so I was in and out with my new car in about 30 minutes. The price was fair, there were no surprises, and the process was efficient from start to finish. Just as importantly, Don followed through on every commitment he made and checked in multiple times after the sale to make sure everything was going well. The finance team was also professional, efficient, and easy to work with, making the final steps of the purchase just as smooth. Overall, I’m extremely happy with both the quality of the vehicle and the price I paid. If you’re looking for a dealership that values your time, delivers exceptional customer service, and stands behind what they promise, I highly recommend Mercedes-Benz of North Olmsted and Don LaPorte. More

Very honest and great people to work with. Transaction went smooth with no complaints at all. Transaction went smooth with no complaints at all. More

Professional group of people here! What a refreshing approach to the car buying experience. First class! Thanks for making me feel special! What a refreshing approach to the car buying experience. First class! Thanks for making me feel special! More

Barry is knowledgable, personable and wants you to have a top notch experience, THE BEST top notch experience, THE BEST More

By far the best car buying experience we have ever had! We quickly developed a great remote working relationship via texts and email with our sales consultant Barry Sisler. Being three hours from the deal We quickly developed a great remote working relationship via texts and email with our sales consultant Barry Sisler. Being three hours from the dealership, it was very comforting having his timely responses to any and all our questions and concerns. More

Buying a car can be overwhelming, but Kevin made it an enjoyable experience. He listened to what I wanted, answered all of my questions, and helped me choose the perfect car without ever making me feel pr enjoyable experience. He listened to what I wanted, answered all of my questions, and helped me choose the perfect car without ever making me feel pressured. I truly appreciated his honesty, professionalism, and outstanding customer service. If you’re looking for someone who genuinely wants to help, Kevin is the person to see! More

Barry is honest, no nonsense and creates raving fans every day. I doubt there's a better car sales person anywhere in Ohio. every day. I doubt there's a better car sales person anywhere in Ohio. More