Mercedes-Benz of North Olmsted

Did not end up how I thought it would I went into the dealership with a pretty good idea of what I wanted. Thanks to the help of Michael Tankersley, I ended up purchasing a similar SUV tha I went into the dealership with a pretty good idea of what I wanted. Thanks to the help of Michael Tankersley, I ended up purchasing a similar SUV that better matched what I was like looking for while staying in my budget. Followup and attention to details were remarkable ... especially when comparing this with my experience at other dealerships. Would highly recommend. More

The incredible Shawn Blum! I am writing to review Shawn Blum and the entire team at North Olmstead Mercedes. I had s difficult and challenging credit profile due to some recen I am writing to review Shawn Blum and the entire team at North Olmstead Mercedes. I had s difficult and challenging credit profile due to some recent issues, but I needed a car and they delivered! Shawn promised he’d work his hardest for me and he did exactly that. He stayed in touch often with updates and encouragement, and he never stopped working toward helping me meet my goal. He just called this afternoon congratulating me on my new Mercedes! He did great work and I know he will do the same for anyone who requests his assistance. Thank you Shawn!!!! More

Very easy process, great bunch of people to work with My experience at the dealership was perfect. Easy to talk to and work a deal with. Process went by very quickly. What a great staff My experience at the dealership was perfect. Easy to talk to and work a deal with. Process went by very quickly. What a great staff More

Fantastic Everyone was so nice and helpful, Curtis and Nora are amazing! I got exactly what I wanted at the price I wanted with the help of Curtis. Everyone was so nice and helpful, Curtis and Nora are amazing! I got exactly what I wanted at the price I wanted with the help of Curtis. More

Seventh GL Excellent experience. Allan has become a great friend over the past Seven GLs. Bernie sold me the first many years ago! Keep up the great work! Excellent experience. Allan has become a great friend over the past Seven GLs. Bernie sold me the first many years ago! Keep up the great work! More

Dream car I like to give a special thanks to Shawn Blum for despite a long day coming through in the clutch and making the deal happen. I like to give a special thanks to Shawn Blum for despite a long day coming through in the clutch and making the deal happen. More

Mercedes-Benz/N. Olmsted’s Great Customers service! Nick Walters(dealer), is one of the great examples of great customer service + teamwork from staff. He looks out for your best interest + satisfaction Nick Walters(dealer), is one of the great examples of great customer service + teamwork from staff. He looks out for your best interest + satisfaction. Purchased my new Sprinter within 2 hrs.... WOW!!! You will leave smiling!!! More

Awesome customer service Curtis and the rest of the gang took care of my needs from the start!! By far the best dealership in Ohio! I live 3 mins from another BENZ dealer but Curtis and the rest of the gang took care of my needs from the start!! By far the best dealership in Ohio! I live 3 mins from another BENZ dealer but had bad experiences... My 30 mins drive to North Olmsted BENZ is ALWAYS worth it! Top notch customer service and genuinely caring employees!! Thanks to all. I Love My GLC More

One word "AWESOME" First off, Nora made our day, she presented my wife with a bouquet of flowers which brought my wife to tears ( the MB is for her) every dealership sho First off, Nora made our day, she presented my wife with a bouquet of flowers which brought my wife to tears ( the MB is for her) every dealership should have a Nora. She spent a lot of time going over all the features of her new car. Shawn was recommended by a friend of mine and this guy is awesome. Shawn went above and beyond the call of duty to satisfy all my requests for my personal inspection of the vehicle. Our finance guy made the paper work seamless (I hate having to spend a couple of hours in paperwork). I have never been treated this good in previous dealership experience. There's a reason why Mercedes of North Olmstead is number one, it's because of these people. More

Smooth transaction Friendly service. Very attentive and thorough. Following through was exemplary. Best price. Beautiful car. Delivery was a breeze. Would highly r Friendly service. Very attentive and thorough. Following through was exemplary. Best price. Beautiful car. Delivery was a breeze. Would highly recommend this dealership and team. More