Mercedes-Benz of North Olmsted

Exceptional experience I inquired about a vehicle in Ohio advertised on the website. Shawn offered to video record the truck so I could see exactly what they were selling. W I inquired about a vehicle in Ohio advertised on the website. Shawn offered to video record the truck so I could see exactly what they were selling. We had excellent communication over the phone because I was located in Maryland. He was very helpful with my needs regardless of the questions and concerns I had. The process was virtually painless and helped me to believe in a new method for procuring a vehicle. The truck could have been shipped to Maryland, but I chose to drive to Ohio to meet Shawn and shake his hand. I also enjoyed the ride back to Maryland in my new Truck. This was hands-down the best experience I have ever had when purchasing a vehicle. I also feel like I made a new friend. Thanks Shawn… More

Great as usual Allan works with me patiently. The staff is very professional and helpful. 5 stars dealership. This is my third vehicle from them over the period of 6 Allan works with me patiently. The staff is very professional and helpful. 5 stars dealership. This is my third vehicle from them over the period of 6 years. The service department is also great and do all they could to make your service experience easy and smooth. More

Ryan Cavanaugh is the shizniz My husband and I were simply beginning to shop around for a new vehicle, not intending to make a decision for several months. I was a bit apprehensiv My husband and I were simply beginning to shop around for a new vehicle, not intending to make a decision for several months. I was a bit apprehensive stopping at the Mercedes dealership as we have never owned a Mercedes. We were greeted AND treated with such kindness that my apprehensive was immediately alleviated. Ryan was our “salesman” and he stands out and above what the typical salesman’s stereotype is. There was no hard sell, just conversation. His education and preparedness about the product was so thorough that any question asked of him was answered seamlessly. My husband and I were also quite impressed with the positive opinion and words that Ryan had for his boss, Mr. Moreno. My husband later had a conversation with Mr. Moreno and it was obvious why Ryan feels the way he does. Another stand out fella was Andrew Conner, the business manager. Again, knowledgeable, friendly, and loyal to his boss. As my 4 year old granddaughter says, “it wasn’t a great” experience, “it was a fantastic” experience. Oh yeah!!! We made our choice that day and took possession three days later!! More

Out-of-state purchaser We are very happy we had the pleasure to purchase one of the last brand new 2018 4x4 Sprinter vans from Nick Walter. Nick was very professional, know We are very happy we had the pleasure to purchase one of the last brand new 2018 4x4 Sprinter vans from Nick Walter. Nick was very professional, knowledgeable and pleasant throughout the whole transaction. Let me state that we have spoken to over a dozen other sales people throughout the country scrambling to get our hands on a 2018 4x4 Sprinter when we found out in early July that our initial order of a 2018 4x4 from a different dealership was cancelled. We've dealt with some decent sales people as well as some pushy ones and ones that didn't call us back after they said they would. Nick kept in touch with us throughout the entire process and responded timely via text or phone. Nick went out of his way to make this a simple and smooth transaction/purchase. We have never purchased a vehicle out-of-state before and thought it would be even more difficult than buying in-state but Nick and Mike Ryba made the process very simple. It was even better than our previous vehicle purchases from in-state dealers in Oregon. Both Nick and Mike were accommodating even when I made mistakes during the purchasing process. We highly recommend to others that are looking to purchase a Sprinter van(s) to contact Nick. More

Excellent experience with Allan Goldstein and Kathleen Vari. We had a great experience in the decision making process of the type of car to lease with Allan Goldstein and then after we decided on the GLE350, we We had a great experience in the decision making process of the type of car to lease with Allan Goldstein and then after we decided on the GLE350, we were very happy with the great product knowledge and education we received from Katherine Vari. We loved the way the car was gift wrapped for us which made it very exciting! We also loved the beautiful orchid! More

Review north olmsted Mercedes Hands down best experience in buying a car. Friendly professional detailed The were completely prepared with paperwork financing and detailing Grea Hands down best experience in buying a car. Friendly professional detailed The were completely prepared with paperwork financing and detailing Great team work and very helpful with explaining the process from start to finish More

Mercedes North Olmsted I worked with Shawn Blum and Bill Swartz to buy my first Mercedes. It’s was the most positive professional experience I’ve had in buying the car. No I worked with Shawn Blum and Bill Swartz to buy my first Mercedes. It’s was the most positive professional experience I’ve had in buying the car. Nora showed me every button, accent and feature. She knew the car front to back and back to front. Matthew in finance/Warranty explained all the t’&i’s In a clear manner. 1st class experience!! More

The best experience I have had buying a new car. Buying a new car makes me very nervous and uneasy. But this purchase was different. I loved the Dealership and the salesman I worked with, Barry Sis Buying a new car makes me very nervous and uneasy. But this purchase was different. I loved the Dealership and the salesman I worked with, Barry Sisler. He was so helpful and very sincere. I felt very comfortable with him. I would recommend to anyone, if they are interested in a Mercedes to definitely come to Mercedes-Benz of North Olmsted. I'm glad I did. :). Deanna Albert More

Purchasing My Sprinter Van Very pleasant experience from shopping to purchase of a Sprinter VAN. My sales rep, Sebastian was very professional, friendly and attending. A great g Very pleasant experience from shopping to purchase of a Sprinter VAN. My sales rep, Sebastian was very professional, friendly and attending. A great guy to work with. More

First Timers My wife and I are new to the Mercedes Family, and traveled to Mercedes of North Olmsted based on the superb selection of the Certified Pre-owned Inven My wife and I are new to the Mercedes Family, and traveled to Mercedes of North Olmsted based on the superb selection of the Certified Pre-owned Inventory from the Detroit area. Mr. Curtis Chaney is a relatively new salesperson as he will tell you, but Curtis made this entire process pleasant, enjoyable and fun.! We are already looking forward to adding another Mercedes to the family and we will go straight back to Curtis when we do. We can recommend Curtis without hesitation. More