Mercedes-Benz of North Olmsted

Sam is the MAN! Visited this dealership on a late weekday evening with the intention to simply look at a few models. Moments after we arrived, were introduced to Sam Visited this dealership on a late weekday evening with the intention to simply look at a few models. Moments after we arrived, were introduced to Sam. He quickly got an idea of what might interest us most and within minutes (literally!) we were test driving models that best suit our needs. Sam went out of his way to answer all of our questions AND stayed nearly 2 hours after closing time to cater to us. Had no intention on making a same day purchase but how could we say no to a face like that? Definitely glad we stopped in and even more glad we met Sam. Thanks! More

Outstanding Experience! I had a tremendous experience with North Olmsted. I am kind of a hard case, ex-military professional that demands high caliber service. I expect a lot I had a tremendous experience with North Olmsted. I am kind of a hard case, ex-military professional that demands high caliber service. I expect a lot and Michael Tankersley and the team at North Olmsted delivered in every way! Integrity is the word I will use first because it means the most to me. Well Mike and the team have it in abundance. I was from Houston Texas and flew up to inspect and drive. They had every opportunity to mislead me if they chose. Instead they delivered above all my expectations and were simply a joy to deal with. I had a fabulous experience, one you would like to have with any major purchase. I can honestly say they made my car buying experience the best I have ever had. Thanks Team!!! Dream car of choice was an 2016 AMG GTS!! More

Willing to go the extra mile Mike worked with me to find the right car. He even looked through inventory at sister dealerships to exhaust all options. Pricing is competitive. I wa Mike worked with me to find the right car. He even looked through inventory at sister dealerships to exhaust all options. Pricing is competitive. I was treated with courtesy and respect through the whole process. More

Great experience! This is my third care purchased from Mercedes-Benz of North Olmstead. While I have always had great service, this experience was far and above the be This is my third care purchased from Mercedes-Benz of North Olmstead. While I have always had great service, this experience was far and above the best. Barry Sisler, was amazing to work with - patient, no pressure and really took the time to understand what is important to me as a luxury car buyer. If you are looking for a car - look no further - and be sure to request Barry. Thanks so much Barry (and Sam in finance) for a hassle-free, relaxing experience! I won't buy anywhere else. Lori Koethe More

My first Benz C300 Shot out to Joshua and Paul, they made my experience wonderful. Whitney was so awesome in completing the fiancé process painless. Thank you all. St Shot out to Joshua and Paul, they made my experience wonderful. Whitney was so awesome in completing the fiancé process painless. Thank you all. Steve Price More

Professional, courteous staff always aiming to satisfy Mercedes-Benz of North Olmsted has an outstanding, professional and friendly staff starting with the General Manager to sales, to finance to concierg Mercedes-Benz of North Olmsted has an outstanding, professional and friendly staff starting with the General Manager to sales, to finance to concierge and to service -- We have had nothing but great satisfying experiences with MBZNO for over 14 years and 17 Mercedes within our own immediate family purchased from them. I highly recommend Mercedes-Benz of North Olmsted to anyone looking at any luxury vehicle within the Cleveland metro area. They will make it happen for you. Dan Chessin More

Ryan Cavanaugh is great! My experience at Mercedes Benz of North Olmsted was fantastic! Ryan took care of me from the start and made our deal happen. I'm very happy with the s My experience at Mercedes Benz of North Olmsted was fantastic! Ryan took care of me from the start and made our deal happen. I'm very happy with the service I got here and especially from Ryan! More

Great customer service Shawn Blum went above and beyond to make the customer experience as convenient as possible. As an out-of-state customer, arranging a convenient time Shawn Blum went above and beyond to make the customer experience as convenient as possible. As an out-of-state customer, arranging a convenient time and location to test drive a vehicle and complete a transaction can be challenging. Shawn was very flexible, making the process as convenient for me as possible. Thank you Shawn, your assistance is much appreciated!!! More

No pressure Dealer. My wife has been looking for a car for almost a year. She couldn't decide on what she wanted until she drove a 2017 C 300. The salesmen Mike Tankersle My wife has been looking for a car for almost a year. She couldn't decide on what she wanted until she drove a 2017 C 300. The salesmen Mike Tankersley was great to work with. No pressure, he was very knowledgeable on the operation of the car. Couldn't have went smoother purchasing this vehicle. Jesse Lee was also great to work with on the financing. Would recommend this dealership to everyone. More

Great price, great cars, great people Found the car (Maserati Ghibli) over the internet and worked out a deal in principal over the phone for the car and my trade in before traveling the 2 Found the car (Maserati Ghibli) over the internet and worked out a deal in principal over the phone for the car and my trade in before traveling the 2 hours to dealership. I showed up the next day and everything was quick and easy! Total professionals and no pressure tactics on all the add-ons all dealerships offer after the purchase. The car was missing a few small things from the previous owner and they didn't stop until they made everything 100% right even though they already had my money. Ask for Shawn Blum. Top notch! I know where I'm getting my next car... More