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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
951 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 951 reviews
April 19, 2025
I blew a tire Thursday morning and Orange County Benzel-Busch got me back on the road later that afternoon.. From the tow service to the associates at OC Benzel-Busch, what started out as a frustra Benzel-Busch got me back on the road later that afternoon.. From the tow service to the associates at OC Benzel-Busch, what started out as a frustrating day, turned into a great experience. E'mari Davis (service advisor) was excellent. Communicating with me throughout the day to let me know the status of my repairs. Thanks! Steve More
by STEVE.SAVAS
Verified CustomerEmployees Worked With
E'mari Davis
April 19, 2025
Dealership is excellent. I do have an issue with MB corporate regarding the service performed. I do have an issue with MB corporate regarding the service performed. More
by LERMANS
Employees Worked With
April 17, 2025
The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale stepped in to help. They were both extremely helpful and courteous. They promptly took care of those extra issues. I highly recommend Mercedes-Benz of Orange County for all your sales and service needs. Awesome people and dealership. Thank you for everything! More
by ksmunderground
Employees Worked With
April 15, 2025
My experience with victor was incredibly amazing, he was very helpful and informing . Definitely 10/10 would recommend!!! very helpful and informing . Definitely 10/10 would recommend!!! More
by HaneenHemaid
Employees Worked With
April 12, 2025
Very professional and attentive service by victor and the entire team from the managers to the finance dept ! entire team from the managers to the finance dept ! More
by anconare
Employees Worked With
April 11, 2025
Scott bateman is a trusted and efficient service representative. He is Always helpful and a pleasure to work with. representative. He is Always helpful and a pleasure to work with. More
by IRENEFRANK2222
Employees Worked With
Other Employees :
Victor Vazquez and Eric makofsky excellent
April 10, 2025
Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced Have always been happy when I come in to have my car serviced More
by Ariday5
April 10, 2025
Victor was amazing! He called me back with the perfect deal as soon as he could. He stayed late so I could pick my car up the same day we made the deal. He walked me thr He called me back with the perfect deal as soon as he could. He stayed late so I could pick my car up the same day we made the deal. He walked me through everything and was so patient. More
by Jryan1547
Employees Worked With
April 10, 2025
It was an absolute pleasure working with Victor. He was not pushy in his sales process and was constantly finding ways to make the deal work for us. If you’re in the area looking to purchase a Merce He was not pushy in his sales process and was constantly finding ways to make the deal work for us. If you’re in the area looking to purchase a Mercedes, Victor is your guy! More
by Damian
