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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
951 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 951 reviews

April 19, 2025

I blew a tire Thursday morning and Orange County Benzel-Busch got me back on the road later that afternoon.. From the tow service to the associates at OC Benzel-Busch, what started out as a frustra More

by STEVE.SAVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E'mari Davis
April 19, 2025

Dealership is excellent. I do have an issue with MB corporate regarding the service performed. More

by LERMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste More

by ksmunderground
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Great friendly service in general, from sales to service department and overall great experience. Thank you More

by JSAITO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
April 15, 2025

My experience with victor was incredibly amazing, he was very helpful and informing . Definitely 10/10 would recommend!!! More

by HaneenHemaid
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Very professional and attentive service by victor and the entire team from the managers to the finance dept ! More

by anconare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Scott bateman is a trusted and efficient service representative. He is Always helpful and a pleasure to work with. More

by IRENEFRANK2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Vazquez and Eric makofsky excellent
April 10, 2025

Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced More

by Ariday5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Victor was amazing! He called me back with the perfect deal as soon as he could. He stayed late so I could pick my car up the same day we made the deal. He walked me thr More

by Jryan1547
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

It was an absolute pleasure working with Victor. He was not pushy in his sales process and was constantly finding ways to make the deal work for us. If you’re in the area looking to purchase a Merce More

by Damian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
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