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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 604 reviews
February 19, 2023
Everything went fast & smooth. From check in to check out. My car was done earlier than expected. Thank you ! From check in to check out. My car was done earlier than expected. Thank you ! More
by JJTTM2004
Verified Customer
Helpful February 18, 2023
Eric Makofsky is the most professional sales person I have ever experienced in my many years of car buying, direct , humble and listens to you and gets you exactly what you want. have ever experienced in my many years of car buying, direct , humble and listens to you and gets you exactly what you want. More
by TIFFATEE
Employees Worked With
Other Employees :
Scott Bateman, five star service
February 18, 2023
Ron helped me save as much as I could with all the inflated prices that’s goes a long way inflated prices that’s goes a long way More
by JFRANCOIS218
February 18, 2023
Ron is extremely efficient, gave me more information than needed and that help me complete work that was covered by my tire and rim protection. Thank you Ron you have my referrals. needed and that help me complete work that was covered by my tire and rim protection. Thank you Ron you have my referrals. More
by LILIAM_ABRIL
February 18, 2023
You spend a few hours to buy a car and a lifetime in the service dept. Frank the manager and team are outstanding. I stepped away from the Mercedes brand for a short time but could not duplicate the experie service dept. Frank the manager and team are outstanding. I stepped away from the Mercedes brand for a short time but could not duplicate the experience or knowledge we always received from them so sold our vehicle and we ended up back in a Mercedes and after two years it is still the same level of excellence and service from parts and service. This service dept is literally the reason I own two Mercedes now More
by ANTHONYMUGNANO
Employees Worked With
Other Employees :
Scott Batmann ( service advisor), Frank Scott
February 18, 2023
Prompt response to vehicle service, updates and follow up. Recommend this dealership to any one, thank you up. Recommend this dealership to any one, thank you More
by KKOTHARI
February 15, 2023
Very courteous and welcoming staff and the service time was quick. I loved that they did a courtesy wash!! was quick. I loved that they did a courtesy wash!! More
by BRENDALIZ1966
February 14, 2023
Everything went smoothly when I bought my car at Mercedes-Benz of Orange County. Adenike was a great salesperson. She was professional, knowledgeable and courteous. I would highly recommend her. Mercedes-Benz of Orange County. Adenike was a great salesperson. She was professional, knowledgeable and courteous. I would highly recommend her. More
by JOSEPHINEMARIA2
February 14, 2023
Nothing but total professionalism and great people and I love it I will buy all my cars from them and them only. Excellent service love it I will buy all my cars from them and them only. Excellent service More
by ANDREWMYSKO
Employees Worked With
February 10, 2023
Appreciate the timeliness in which they responded and took care of our service. Video updates were really informative. took care of our service. Video updates were really informative. More
by CHAD.BAGLEY
Employees Worked With
