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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
636 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 636 reviews

February 14, 2023

Everything went smoothly when I bought my car at Mercedes-Benz of Orange County. Adenike was a great salesperson. She was professional, knowledgeable and courteous. I would highly recommend her. More

by JOSEPHINEMARIA2
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Craig, Adenike Dean
February 10, 2023

Appreciate the timeliness in which they responded and took care of our service. Video updates were really informative. More

by CHAD.BAGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Service department staff is courteous and knowledgeable. Responds with updates and progress reports promptly with quick diagnosis. Repairs made by certified technicians to vehicle manufacturers specificatio More

by RANDY15090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Lodico
February 09, 2023

Everyone is very knowledgeable, professional, courteous, informative and efficient on repairs and always very friendly. More

by PKMD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Always professional. Always cordial. Always knowledgeable. Always personable. Hospitable. Always clean. Great communication. Answers all questions. More

by mzdrea629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Scott, Tommy
February 09, 2023

Service rep was very professional and helpful. I was made aware of the status of my service at all times. I plan to use this service center in the future as I was very pleased with the overall e More

by RALBEHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
February 09, 2023

Very thorough in the work. Explained thoroughly in detail the work to be done. Extremely accommodating. More

by mickeyb41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
February 08, 2023

Very good employees and service. Employees are very helpful and service was great that's how we recommend this dealer More

by ANGRIV2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cruver
February 08, 2023

They are so helpful, kind and pleasant! !! No intimidation. Professional. So thrilled to have a Mercedes! More

by SR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Beautiful facility, friendly and helpful staff who go out of their way to create the best experience regardless of the circumstances for the visit. More

by aplumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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