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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
494 Reviews

494 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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April 25, 2024

Clean easy to work with on time service nice staff needs coffee for guests waiting More

by ROWENS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Efficiency was key at this appointment and I needed to get back to work. I appreciated their efficient effective service. More

by maviglia627
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Happy with the service. Not happy about the two tires wearing out with only 24000.00 miles on the car. More

by burbage111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales - Mike
April 22, 2024

Always have a great experience whit my sales and financial guys nick and Thomas services is not my favorite but I had a good experience whit omar he was nice and friendly More

by KHAMNIE
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Great service people very helpful and professional and friendly they get to the point no bull More

by WGONTHEMOVE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Scott is always pleasantly engaged when discusing all service options. I'm very happy he works at my dealership of choice. More

by LTKARINCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

The representative was professional and courteous. He provided detailed assessment of the vehicle with concise recommendations. More

by CASSANDRAMCKOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

I was very pleased with the good and attentive service. Thank you very much. I appreciate it More

by SRALATINA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Scott Curver was excellent he made sure I was updated on all situations concerning ptogress of my vehicle. More

by TESHMO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your feedback! We're thrilled to hear that Scott Curver provided you with excellent service and kept you informed about the progress of your vehicle. Keeping our customers updated and informed is a top priority for us, and we're glad that Scott ensured you were well-informed throughout the process. Warm Regards, Michael Hill mhill@benzelbusch.com

April 16, 2024

Mercedes benz of Orange County has always been excellent from Eric in Sales, Walter and Thomas in management to Caiya and Omar. Always friendly and very professional More

by AKIENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with Mercedes-Benz of Orange County has been consistently excellent. From Eric in Sales, Walter and Thomas in management, to Caiya and Omar, our team is dedicated to providing friendly and professional service at every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

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