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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,409 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,409 reviews
May 14, 2019
Best customer service ever! It was really a pleasure with Tom Lopez at Mercedes-Benz of Owings Mills. Thanks for your first class customer service. Quality of service was indeed It was really a pleasure with Tom Lopez at Mercedes-Benz of Owings Mills. Thanks for your first class customer service. Quality of service was indeed exceptional! More
by Jameseni
Employees Worked With
Tom Lopez
May 13, 2019
Dennis was a great guy Dennis was professional in explaining the details of the vehicle and good person chat with didn't get bored while waiting. The transaction went nice a Dennis was professional in explaining the details of the vehicle and good person chat with didn't get bored while waiting. The transaction went nice and smooth. More
by Kumar
May 11, 2019
2016 CLA Hello Dylan you and your team were amazing. You got me into the car I wanted and you got me the best rate and payment and CPO. I know that it was a li Hello Dylan you and your team were amazing. You got me into the car I wanted and you got me the best rate and payment and CPO. I know that it was a little work. Thank you More
by CLA queen bee
May 11, 2019
Great Experience I am not one to write reviews but I had such an exceptional experience that I had to write a review. Dennis was great, I probably wouldn’t have purcha I am not one to write reviews but I had such an exceptional experience that I had to write a review. Dennis was great, I probably wouldn’t have purchased the car if not for Dennis. He was very knowledgeable about the car and didn’t put me under any pressure to buy the car. The atmosphere was casual and was like 2 people talking about a car. I will recommend Dennis everyday of the week and even on Sunday but think they are closed on Sunday. Ms King was also very nice. My experience was great all round. More
by Ola
May 09, 2019
Reza is a God Sent Angel Reza is a amazing very patient sales consultant. He believes in working with his customers and making sure they leave happy. I would recommend his ser Reza is a amazing very patient sales consultant. He believes in working with his customers and making sure they leave happy. I would recommend his services to all who may need a Angel to guide them in making the best decision and purchase. Blessings More
by Ngary25
Employees Worked With
May 07, 2019
New Car Excellent Service , Kind, helpful, acknowledged My needs ,Great Customer Service. I'm very Happy I came here.I definitely recommend anyone to go car s Excellent Service , Kind, helpful, acknowledged My needs ,Great Customer Service. I'm very Happy I came here.I definitely recommend anyone to go car shop here. More
by Shantrice3
Employees Worked With
May 06, 2019
Delightful Brandon was very professional and upfront with me. He made my car experience easy and pleasant. I enjoyed his profound knowledge and ability he exhibi Brandon was very professional and upfront with me. He made my car experience easy and pleasant. I enjoyed his profound knowledge and ability he exhibited while doing his job. I would highly recommend car purchases from him. Janelle was wonderful as well. More
by 1Stephanie
Employees Worked With
Christian Gutierrez, Brandon Trotman, Janelle Wiegand
May 06, 2019
Great experience!! This was my first car purchase and Owings Mills made the process simple and easy. Reza was my SA and he made sure everything was taken care of and I g This was my first car purchase and Owings Mills made the process simple and easy. Reza was my SA and he made sure everything was taken care of and I got exactly what I wanted. It was a pleasure to do business with Mercedes Benz of Owings Mills! More
by xCharmCity
Employees Worked With
May 05, 2019
Excellent customer service!!! I was very anxious/nervous about leasing a vehicle for the first time and within budget. Tom was a great help and did what was necessary to find a cl I was very anxious/nervous about leasing a vehicle for the first time and within budget. Tom was a great help and did what was necessary to find a close match to what I needed. Was happy to walk away with a shiny Mercedes-Benz. Though this is sales and everyone you encountered is expected to sell you something, I thought the approach from all those I encountered was not too pushy. From beginning to end. That's great!! More
by MB12
Employees Worked With
Fran M King, Tom Lopez, Brett Fader
May 04, 2019
Enjoyable 🤗 Sale person listen to what my needs were, No unnecessary pressure, very personable and the staff worked well with me in short order. Well done. Sale person listen to what my needs were, No unnecessary pressure, very personable and the staff worked well with me in short order. Well done. More
by JDMSr7415
