Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Owings Mills
Owings Mills, MD
2,408 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,408 reviews
February 28, 2019
The sales person was very friendly and knowledgeable. I will definitely recommend this dealership and salesperson. I found the dealer to be very knowledgeable about the product that he was selling. Made I will definitely recommend this dealership and salesperson. I found the dealer to be very knowledgeable about the product that he was selling. Made us feel very comfortable. More
by Pitbull
February 28, 2019
Great service!! I have been bringing my vehicles to Kyle for years.The service is always great and he gets the job done! I know that I can trust him and have faith in I have been bringing my vehicles to Kyle for years.The service is always great and he gets the job done! I know that I can trust him and have faith in his capable hands. Thank you More
by G.S.
Employees Worked With
Kyle Harris
February 28, 2019
Pleasurable Experience!! This was the most pleasurable car-buying experience that I have ever had...and I have bought numerous vehicles. Kyle was honest and straight-forward. This was the most pleasurable car-buying experience that I have ever had...and I have bought numerous vehicles. Kyle was honest and straight-forward. He went out of his way to make sure that everything went smoothly. It was quite refreshing to see such a level of customer service and personal touch. I look forward to buying another vehicle here soon! More
by RMJ
Employees Worked With
February 28, 2019
Mercedes Benz Robin Moore I have been in contact with Mr Dylan Jones for A couple of weeks about a 2016 Mercedes. Came in today and he was absolutely wonderful. I have been in contact with Mr Dylan Jones for A couple of weeks about a 2016 Mercedes. Came in today and he was absolutely wonderful. More
by lovely37_172
Employees Worked With
February 28, 2019
Professional & Personal It was a pleasure to shop at this dealership. Tom Lopez was a great salesman. Rather than use hard pressure tactics, he listened! Tom heard my reasons It was a pleasure to shop at this dealership. Tom Lopez was a great salesman. Rather than use hard pressure tactics, he listened! Tom heard my reasons, purpose and preferences. He sought to ensure that they were met. And he succeeded admirably. I left very excited about my new red 2018 and positive that I will be a return customer. More
by iceygraves
Employees Worked With
Tom Lopez
February 27, 2019
2017 lexus NX200T F Sport Thank you Brett Fader for making the negotiations so fair and straight forward .Thank you Brandon Trotman for getting me in and out and making this ex Thank you Brett Fader for making the negotiations so fair and straight forward .Thank you Brandon Trotman for getting me in and out and making this experience hassle and stress free. My wife loves the car and my drive from Springfield Va was well worth it . More
by F sport
Employees Worked With
Brett Fader, Brandon Trotman
February 27, 2019
Amazing Customer service Brandon is amazing! I just recently purchased a vehicle and he has gone out his way when I've had any questions or concerns. He is the guy that drops Brandon is amazing! I just recently purchased a vehicle and he has gone out his way when I've had any questions or concerns. He is the guy that drops everything to help you in any way. That's what you call great customer service! More
by J.W.
Employees Worked With
Brandon Trotman
February 27, 2019
Car Salesman I always have a great experience when I come to the dealer and go above to make sure I'm okay at all times making me very comfortable. I always have a great experience when I come to the dealer and go above to make sure I'm okay at all times making me very comfortable. More
by God02god
February 25, 2019
CPO Mercedes benz GLS After a long search, we found the exact GLS with the color and options we wanted. Dennis was very helpful, kind and responsive throughout the sales pr After a long search, we found the exact GLS with the color and options we wanted. Dennis was very helpful, kind and responsive throughout the sales process. The dealership was professional and courteous with our time. Thanks again for a good experience. More
by Shopwisegirl
Employees Worked With
February 25, 2019
CPO GL450 Bought a GL450 over the phone and the vehicle was exactly as described. Kyle and Robb were terrific to deal with and made it easy. They even arraig Bought a GL450 over the phone and the vehicle was exactly as described. Kyle and Robb were terrific to deal with and made it easy. They even arraigned shipping to my door at a terrific price. More
by DM
