Mercedes-Benz of Owings Mills

A True Blessing If I could sum up my experience at Mercedes-Benz Owings Mills using one word, that word would be astonishing. My sales rep was Dennis Epps. He was li If I could sum up my experience at Mercedes-Benz Owings Mills using one word, that word would be astonishing. My sales rep was Dennis Epps. He was literally a walking blessing. The level of attentiveness that he displayed was remarkable. He provided an indescribable amount of security. He displayed an amazing amount of problem solving abilities. I originally believed another vehicle was my dream car. The car happened to be sold before I was able to make the purchase. Mr.Dennis Epps was able to provide comfort during these frustrating circumstances. He ultimately found me the perfect car. I can finally say that I purchased my dream car all thanks to Mr.Dennis Epps. I love my purchase and will recommend Mercedes Benz Owings Mills to everyone I know. More

Great Sales Person This was my first car and I was made to feel welcome and comfortable. I am very happy to have met him first thank you Dylan This was my first car and I was made to feel welcome and comfortable. I am very happy to have met him first thank you Dylan More

Great day with Dylan The greatest mb experience ever, we want to thank our sales person Dylan Jones, thank you to Dylan and Fran I got more than I anticipated. The greatest mb experience ever, we want to thank our sales person Dylan Jones, thank you to Dylan and Fran I got more than I anticipated. More

Relaxed, yet professional atmosphere Kyle, the sales person was very likable and friendly, yet maintained professionalism throughout the entire experience. He is a good listener, engagin Kyle, the sales person was very likable and friendly, yet maintained professionalism throughout the entire experience. He is a good listener, engaging and knows the MB product very well. If you are looking for an awesome car shopping/buying experience, go to MB of Owings Mills and ask for Kyle. More

Title Very easy to deal with. was able to get the car within two days. made sure the car was ready and the paperwork completed when I got there Very easy to deal with. was able to get the car within two days. made sure the car was ready and the paperwork completed when I got there More

E class lady I want to thank Dylan Jones for helping us with our purchase. I just totaled my car, he made our transition easy. Thank you always Dylan you are the b I want to thank Dylan Jones for helping us with our purchase. I just totaled my car, he made our transition easy. Thank you always Dylan you are the bestest More

My Sales Person My experience couldn’t possibly have been better. Reza was knowledgeable, friendly, helpful, and a pleasure to work with. He is an excellent sales pe My experience couldn’t possibly have been better. Reza was knowledgeable, friendly, helpful, and a pleasure to work with. He is an excellent sales person. . More

The Epitome of Great Customer Service Great customer service starts with listening to your customer. Dennis Epps went beyond that. Coming off a not so good experience at another dealersh Great customer service starts with listening to your customer. Dennis Epps went beyond that. Coming off a not so good experience at another dealership, I expressed my issues and concerns with buying a car. Was ready to buy a car but did not want to deal with games salesmen played. To allay all of my concerns, Dennis made sure the car was ready and in perfect condition before he showed it to me. It was a beauty. Needless to say, I bought it right away. He and the others made the process seamless. The lady in finance was a dream to work with. One thing i know, I"m only buying cars from Dennis Epps and his colleagues. I don't mind the trip from Silver Spring to Owings Mills. It's worth it.They listen and give you exactly what you want. What more can you ask for? More

2019 Review I owe my wonderful experience with Mercedez Benz to Brandon Trotman. From the moment I met him, he went above and beyond to make sure my financial des I owe my wonderful experience with Mercedez Benz to Brandon Trotman. From the moment I met him, he went above and beyond to make sure my financial desires were met and that I loved the car I selected. He even continues to reach out to me on a consistent basis to ensure I am not having any issues with my car, and always encourages me to bring it in for a wash, which he has done himself more times than I can count. You all are very fortunate to have such a tremendous car salesman! More

Top Notch Experience Kyle is an extremely good salesman. He thoroughly went over the vehicle in great detail and assisted me in setting the car up to my needs (Bluetooth, Kyle is an extremely good salesman. He thoroughly went over the vehicle in great detail and assisted me in setting the car up to my needs (Bluetooth, mirrors, seat settings etc). Kyle was very knowledgeable and made the process much easier than I was expecting . Also a nice guy to conversate with during the whole process. More