Back

Mercedes-Benz of Owings Mills

Owings Mills, MD

5.0
2,407 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9727 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 2,407 reviews

February 01, 2017

Dylan Jones is the absolute best most knowledgeable Mercedes Benz Sales Person and he is the most caring sales. I love him and I will send everyone I know to him More

by Yuliya k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Mercedes-Benz of Owings Mills responded

Hello! Mercedes-Benz of Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dylan Jones and the team! Thank you again for your review.

February 01, 2017

Mercedes Benz See Dylan, I went to Catonsville and Timonium, there are few professional sales people left and Owings Mills has one my man Dylan knows the product li More

by Benzguy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Mercedes-Benz of Owings Mills responded

Thank you for taking the time to send us a positive review! We are glad to know your time with Dylan Jones was memorable and we will be sure to share your kind comments with him and our team. Please stop in again soon as we would love to work with you! Thank you and have a great weekend - Mercedes-Benz of Owings Mills.

December 20, 2016

One of the worst experiences of my car buying life! If I could rate them 0, I would. Unprofessional on every level. They won't return phone calls, emails, they are cowardly. They sold us a car that ha More

by sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2016

Excellent Service I recently had the pleasure of purchasing a vehicle at this location. Cederic was personable, knowledgeable, and ensured everything was to my satisfa More

by surprise
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cederic Lee
Dec 12, 2016 -

Mercedes-Benz of Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

November 26, 2016

I had a WONDERFUL experience purchasing my DREAM CAR! This dealership is TOP NOTCH! Kyle Weiman went above and beyond to make sure my First Mercedes Benz (my dream car) was a positive one. I felt like f More

by teambright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Weiman
Dec 02, 2016 -

Mercedes-Benz of Owings Mills responded

Good afternoon. Mercedes-Benz of Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kyle Weiman was able to assist you with your new Mercedes-Benz purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review and enjoy your dream car.

November 01, 2016

Second purchase of a new Mercedes at Owings Mills I returned to Owings Mil;ls Mercedes because the first purchase I made there was a great experience. Although many of the people were new, the qualit More

by rog327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran M King, Steve Travers, Mike Schildt, Jr.
Nov 04, 2016 -

Mercedes-Benz of Owings Mills responded

Thank you for your encouraging review of Mercedes-Benz of Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Mercedes- Benz of Owings Mills

October 22, 2016

Excellent Service I purchased my fist Mercedes at Mercedes Benz of Owings Mills. Because I had an overall positive experience there, I returned to purchase another veh More

by Pam L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Weisman
Oct 24, 2016 -

Mercedes-Benz of Owings Mills responded

Pam - Thank you for your encouraging review of Mercedes- Benz of Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Mercedes-Benz of Owings Mills.

October 08, 2016

Upgrading my vehicle I've been a continuous customer of Cederic. I was happy to learn of his return to the dealership. I needed an upgrade on my vehicle and he always find More

by Benzlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cederic Lee
Oct 10, 2016 -

Mercedes-Benz of Owings Mills responded

Greetings! Thank you for stopping by Mercedes-Benz of Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team and Cedric Lee. We hope to see you soon!

September 17, 2016

KYLE W is AWESOME!!!! It's been a year and I am overjoyed with my purchase. Kyle is an awesome sales consultant and to this day when I have a question or concern I can call More

by lovemycla250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Weisman
Sep 23, 2016 -

Mercedes-Benz of Owings Mills responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Kyle Weisman lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Mercedes-Benz of Owings Mills. Thank you again and have a great day!

September 10, 2016

See Dylan!! I had a 2009 c300 and was ready to upgrade to an SUV. I had my eyes set on a ML350 all white with a tan interior fully loaded. It took Dylan over a y More

by sherod fleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2016 -

Mercedes-Benz of Owings Mills responded

Thank you Sherod Fleming for taking the time to review us! Mercedes-Benz of Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to see you soon!

...
182
...