Mercedes-Benz of Owings Mills

I had an outstanding experience working with Elliot while purchasing my Mercedes-Benz. From start to finish, he was professional, knowledgeable, and genuinely focused on making sure I found the right car for purchasing my Mercedes-Benz. From start to finish, he was professional, knowledgeable, and genuinely focused on making sure I found the right car for my needs—not just making a sale. Elliot took the time to answer all my questions, explain features in detail, and walk me through the entire process without any pressure. His transparency and honesty really stood out, and I felt confident every step of the way. If you’re looking for a smooth, stress-free car buying experience, I highly recommend asking for Elliot. He truly goes above and beyond for his customers! More

Steve, called back, and also followed up with a detailed email regarding my requests. Thank you. email regarding my requests. Thank you. More

She is the best,I really loved working with her and will again and again again and again More

Thanks for putting me in my dream vehicle. Thanks great customer service. Truly a happy customer Thanks great customer service. Truly a happy customer More

Great dealership experience, and Elliott’s professionalism made everything smooth, clear, and stress-free for me. professionalism made everything smooth, clear, and stress-free for me. More

Christene was very knowledgeable and helpful! She took her time and explained the process and made sure it ran smoothly. She took her time and explained the process and made sure it ran smoothly. More

Absolutely amazing car buying experience. From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by provi From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by providing us with a detailed overview of the vehicle. His knowledge and experience is a tremendous asset to the dealership. There were no sales tactics or pressure. At no time did we feel pressure to proceed with the purchase. The finance officer was equally impressive. He explained our options in detail in order for us to make an informed decision that met our budget. Courtney explained the feature of the vehicle and made sure we were squared away with the mobile app. She was friendly, attentive, and a joy to work with. An overall amazing experience. Elliott, Kolo, and Courtney made the 2 hour drive from Northern Virginia worth the trip! 5 stars all the way!! More

Thanks for giving me the opportunity to share about Mr. Bourne at Mercedes Benz at Owings Mills. This is the 3rd vehicle that I have purchased from Mercedes of Owings Mills. Each time the sales person wa Bourne at Mercedes Benz at Owings Mills. This is the 3rd vehicle that I have purchased from Mercedes of Owings Mills. Each time the sales person was Mr. Bourne. His professionalism along with his dedication and commitment to his job was top notch. The birthday phone calls and the holiday emails are personal and meaningful. Keep up the good work. More

I had an outstanding experience working with Dennis from start to finish. He was incredibly knowledgeable, attentive, and genuine. Every question I had was answered with patience and clarity. He went abo start to finish. He was incredibly knowledgeable, attentive, and genuine. Every question I had was answered with patience and clarity. He went above and beyond to ensure I was well informed and felt confident in my decision. I love my Wagon 2026!!!! More

Without hesitation, I do highly recommend the quick response and customer consideration from Stephanie Smith at Mercedes-Benz, Owings Mills. Her consideration of our family during the last two federal response and customer consideration from Stephanie Smith at Mercedes-Benz, Owings Mills. Her consideration of our family during the last two federal lapses of appropriation made it possible for us to maintain our GLE 400. We are strongly considering passing our GLE 400 to our college daughter, making the maintenance a generational experience. From the first visit to working through warranty language and contract clarity, the Stephanie Smith experience is thorough and cost-efficient. We appreciate the candid clarification Stephanie provides. Also, she has keen negotiation skills, which are not taught in textbooks. Her concern for customer cost, coupled with curb appeal and maintaining the Mercedes-Benz brand, is unmatched! - G. Bailey, Jr. and Family More