Mercedes-Benz of Owings Mills

Fantastic service and associates. Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I will by my 5th one from them. More

My sales experience with Consultant Mr. Bourne was exceptional with. He is very knowledgeable, and he took time to answer all of my questions without ever seeming rushed or harassed. I had Bourne was exceptional with. He is very knowledgeable, and he took time to answer all of my questions without ever seeming rushed or harassed. I had issues with the financial process, and he was great. He was very concerned regarding my issues/questions and was the one person I could depend on to maintain communication with me. My interaction with Ms. Taweepuntsant was limited however it was all positive. I expect I will be in contact with her again as I have questions. My experience with Mr. Kolo and Ms. King is rated satisfactory as they represent the financial process, and I was unhappy regarding the lack of communication with me regarding changes made on my behalf. More

Purchased three Mercedes from Owings Mills with Kyle (E550, E63S, GLC300). Could not be more pleased with the interaction. Very knowledgeable on all their cars and goes well beyond what is expected. Str (E550, E63S, GLC300). Could not be more pleased with the interaction. Very knowledgeable on all their cars and goes well beyond what is expected. Strongly recommend this dealership and especially Kyle Weiman if you are in the market for a used or new MB. More

I’ve owned two Mercedes vehicles and have used the service department at this dealership for all of my routine maintenance for the past few years. The work is always done with high quality and in a ti service department at this dealership for all of my routine maintenance for the past few years. The work is always done with high quality and in a timely fashion as well. Before coming to the Owings Mills location, I used another Mercedes dealership in the Baltimore area that was close to where I was living at the time and quite frankly I had some negative experiences there including suggestion of services that were ultimately not necessary. On the contrary, the Owings Mills location gives fair and honest assessments and is the only location that I trust in the Baltimore area. Murphy Tederick has been my service advisor for my past few visits and I’ve had good customer service interactions with him each time. He always gives clear explanations of required maintenance and suggested services and I can tell that I’m getting an honest assessment of work that actually needs to be done. This is in contrast to other places I’ve been where they often try to find as much work to do as they can so that you will have to spend as much as possible. I have never had that feeling of price gouging at the Owings Mills location working with Murphy. More

Happy to visiting. A sales person name Andy，he is the best. look for him please....... A sales person name Andy，he is the best. look for him please....... More

I received the right advise and excellent customer service. I am happy with my purchase. Thank you Mercedes for making great card. service. I am happy with my purchase. Thank you Mercedes for making great card. More

Andy is simply fantastic! He is kind and very professional. I was impressed with his knowledge on all the vehicles and felt like I was in great hands. I highly recommend him to anyone interested professional. I was impressed with his knowledge on all the vehicles and felt like I was in great hands. I highly recommend him to anyone interested in visiting the Owings Mills. More

My service was quick and done properly, Service specialist Murphy was very helpful and a pleasure to work with. specialist Murphy was very helpful and a pleasure to work with. More

Murphy has been very helpful getting my vehicles serviced. Excellent customer service and always available to help! serviced. Excellent customer service and always available to help! More

My husband and I had a great car buying experience at the Owings Mills location. Thank you, Andy! We highly recommend Andy for your go-to-person if you are looking to buy a car. He is extremely helpful, frie Owings Mills location. Thank you, Andy! We highly recommend Andy for your go-to-person if you are looking to buy a car. He is extremely helpful, friendly, and customer centered. He will listen and get you what you are looking for. He is THE guy for your automotive needs! More