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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,474 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,474 reviews
June 23, 2021
I was interested in one of their loaner cars and contacted Lucy Yun. She responded to my inquiry next day and we were able to talk over the phone. After the conversation, I tried to reach out to h contacted Lucy Yun. She responded to my inquiry next day and we were able to talk over the phone. After the conversation, I tried to reach out to her again to ask a few more questions via email, text, and phone, but she was out of contact. The whole process of buying a used car was pretty exhausting, and I ended up purchasing a new Mercedes from another dealership. She got back to me after a week all of the sudden and told me that the dealership couldn't offer a discount. More
by plumpseok
Employees Worked With
June 19, 2021
Dennis Epps was very professional, polite, knowledgeable, and Provided superior service with helping me to purchase my very first Mercedes Benz. There was absolutely no pressure and I thoroughly enjoyed thi and Provided superior service with helping me to purchase my very first Mercedes Benz. There was absolutely no pressure and I thoroughly enjoyed this whole buying experience. More
by StacyB87
Employees Worked With
June 18, 2021
I purchased a vehicle over the phone and Andy was very helpful with pictures and providing all of the information I requested. I would absolutely buy a vehicle from him again. helpful with pictures and providing all of the information I requested. I would absolutely buy a vehicle from him again. More
by StanC
June 17, 2021
Andy was very attentive, informative and fun to work with! My experience was memorable because of Andy! I came in and knew exactly what I wanted and he made it happen! Got my first Benz for my birth with! My experience was memorable because of Andy! I came in and knew exactly what I wanted and he made it happen! Got my first Benz for my birthday! My time here was amazing and I recommend Andy ALL THE WAY!!! More
by divinaking18
June 15, 2021
Spectacular service by Mr. Dennis Epps. The experience was professional from beginning to end. Dennis makes sure you get what you want not just makes you settle for anything to get a sale. I wanted a spec was professional from beginning to end. Dennis makes sure you get what you want not just makes you settle for anything to get a sale. I wanted a specific color car as well as model. After doing his research he found it and called me right away. I couldn't of asked for a better sales person. I'll recommend anyone in the Maryland area to go to him. The communication was great from beginning to end. It wasn't your regular experience of an all day process. He was smart enough to get all your information before you get there, and make the process shorter than normal. More
by joshuasan252
Employees Worked With
June 14, 2021
Murphy was easy to work with and satisfied all my needs; I would bring my car back again. Mr. Smith was my salesman and he also was great to work with. I would bring my car back again. Mr. Smith was my salesman and he also was great to work with. More
by Anneecker
Employees Worked With
Yohan Smith
June 10, 2021
My experience with Andy Ji was wonderful. I had some issues and Andy and his associates made my purchase smooth. The team at Owens Mills Mercedes are great issues and Andy and his associates made my purchase smooth. The team at Owens Mills Mercedes are great More
by Will
June 05, 2021
Excellent service!Dennis Epps (Sales), Murphy Tederick (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. T (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. They treated me extremely well! More
by Willia523
June 05, 2021
It’s always a pleasure to work with Brett Fader and Kyle Weiman. They are extremely pleasant, knowledgeable, and respectful. The best in the business! Weiman. They are extremely pleasant, knowledgeable, and respectful. The best in the business! More
by Kirkrl52
