Mercedes-Benz of Owings Mills - Service Center

Woodson was very helpful with my appointment. He made sure I was part of the process and aware of everything happening with my vehicle. He made sure I was part of the process and aware of everything happening with my vehicle. More

Mr. Ray Woodson is an excellent service advisor. He helpful and knowledgeable. He had high standards. helpful and knowledgeable. He had high standards. More

This is an awesome dealership to come to when you’re ready to purchase a car. The staff are very friendly and most of all professional. If you ever need your vehicle serviced look for Stephanie Smith sh ready to purchase a car. The staff are very friendly and most of all professional. If you ever need your vehicle serviced look for Stephanie Smith she will take care of all of your service needs. Kudos to Stephanie she is great. 🙌🏽❤️ More

I want to thank you for your help with my situation. I appreciate your attentiveness to addressing the issues with my vehicle and assisting me and my wife with transportation until those issues were res I appreciate your attentiveness to addressing the issues with my vehicle and assisting me and my wife with transportation until those issues were resolved.  Great Job !!! More

Very clean, the salesperson Jay Woodson, very nice and quick to respond, very helpful. Great quick to respond, very helpful. Great More

Patricia Doelle is an exceptional service adviser who always takes her time to help with any issues your car may have. always takes her time to help with any issues your car may have. More

Ii had to bring the car in unexpectedly due to user error. Stephanie assisted with taking care of needs by providing great customer service and addressing my concerns. error. Stephanie assisted with taking care of needs by providing great customer service and addressing my concerns. More

Stephanie at Mercedes of Owings Mills is a pure Rockstar. She explains things to a simple form in order for me to understand. Trust has restored because I have had my doubts with previous Service Writers. Ve She explains things to a simple form in order for me to understand. Trust has restored because I have had my doubts with previous Service Writers. Very Organized and Cleaned waiting area…. More

Customer service was superb. Detailed explanation of repairs. Excellent. Very pleased. Awesome job. Thank you. Detailed explanation of repairs. Excellent. Very pleased. Awesome job. Thank you. More

Jay Woodson is amazing he has always answered and resolved all of my problems. Excellent customer service and very respectful. resolved all of my problems. Excellent customer service and very respectful. More