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Mercedes-Benz of Palm Springs
Palm Springs, CA
296 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 296 reviews
May 29, 2026
Treated me with the utmost care. Margarita and Michael could not have been any nicer. Margarita and Michael could not have been any nicer. More
by mattjrocca
Employees Worked With
May 28, 2026
I called the dealership and spoke to a service rep and made an appointment to drop my vehicle off for a once and awhile issue with vehicle starting.. made an appointment to drop my vehicle off for a once and awhile issue with vehicle starting.. More
by Tom
Employees Worked With
May 28, 2026
Do not buy a car from this dealer! This was the worst experience I've ever had. I'm happy with the car, but the entire staff we worked with are nightmarish! They failed to supply a co This was the worst experience I've ever had. I'm happy with the car, but the entire staff we worked with are nightmarish! They failed to supply a correct odometer reading on the title. To resolve it has taken months. The sales manager, Audrey, was extremely rude and could care less about customer service. Andrew was okay to work with, although mildly not helpful. We received misinformation, rudeness, difficulty reaching managers or administration. They lost our check (cash purchase) and we had to write another check to them, stop payment on the original check, and they had the nerve to say we had to deliver it to them. So much more... More
by Patsy
May 28, 2026
Costly repairs for high quality cars is expected. My car is in better running condition now. I definitely need to find a lower cost repair option. Thank you P. S. Mercedes for 8 years of service. My car is in better running condition now. I definitely need to find a lower cost repair option. Thank you P. S. Mercedes for 8 years of service. More
by Ayamal
Employees Worked With
May 28, 2026
My wife and I purchased a 2026 GLS AMG 63 from Palm Springs Mercedes. We are extremely happy with everyone that we dealt with. Our salesman Andrew was extremely helpful and accommodating in securing Springs Mercedes. We are extremely happy with everyone that we dealt with. Our salesman Andrew was extremely helpful and accommodating in securing our purchase. He is extremely knowledgeable and professional and was responsive to all of our questions and needs. We also met with Mark, the general manager who was a pleasure to deal with and was instrumental in finalizing our purchase. Also, we were very impressed with Koby who is a product specialist who helped us navigate the complexity of the vehicle. More
by Scottwsklar
Employees Worked With
Other Employees :
Mark Cantagnano, General Mgr was a real pleasure to deal with.
May 27, 2026
I have purchased three Mercedes at your dealership since the late 90s and have had all my service for these cars along with the two I had purchased from Fletcher Jones I consider myself a very loyal custom the late 90s and have had all my service for these cars along with the two I had purchased from Fletcher Jones I consider myself a very loyal customer However, with the purchase of this car, I feel like I’ve been taken advantage of by your dealership Other than $500 off for my AAA membership and I think a few hundred dollars off for some other reason that was it for an $82,000 car Yes, the car was ordered for me I was originally told it be four months then when I came in and gave the deposit, it was going to be three months and then it ended up being well over four months When I picked up the car and drove off the tire warning light came on that I needed air in three of the four tires Also, the film applied under the trunk bumper had air bubbles in it so that has to be redone I feel like the car wasn’t properly prepared and checked before I picked it up My salesman, your service manager were very courteous, answered my questions and good that way But I am very unhappy as I stated without getting a proper discount on a sticker price of this car More
by sunnyric
May 27, 2026
Honest, cordial and they seek to please their customers. I’ve had my AMG C63s serviced at this dealership several times and I won’t take it anywhere else. I’ve had my AMG C63s serviced at this dealership several times and I won’t take it anywhere else. More
by Steve
Employees Worked With
May 26, 2026
We had a very easy transaction leasing our new car and working with your entire team Thx working with your entire team Thx More
by Lsr730
May 25, 2026
They work very efficiently at this dealership! Jeff was very attentive. The shuttle service was very convenient as well. Jeff was very attentive. The shuttle service was very convenient as well. More
by Lorena
Employees Worked With
May 24, 2026
Outstanding service! Had a 100,000 mile service done…Additional work was required and video evidence of the issues were sent to me for review and approval…Everything was Had a 100,000 mile service done…Additional work was required and video evidence of the issues were sent to me for review and approval…Everything was taken care of in a professional manner. More
by redstone
Employees Worked With
