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Mercedes-Benz of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.8
296 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
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4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 296 reviews

May 19, 2026

Had a “CHECK ENGINE” light on all of a sudden for my 2024 CLE. Called dealer. Seen SAME DAY. Had to drive out of town the next day. Jenna had my MBZ checked out and back on the road within an HOUR. Incredibl More

by LaraW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you, Lara, for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Jenna and our team were able to quickly diagnose and resolve the issue with your 2024 CLE, especially with your travel plans approaching. Delivering fast, accurate, and responsive Mercedes-Benz service is always our goal, and we’re grateful for your trust and confidence in our team. We truly appreciate your support and look forward to assisting you with future service needs!

May 16, 2026

Very considerate and pleasant people to work with will be back for the next Service More

by Lulbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind review of Mercedes-Benz of Palm Springs Service. We’re pleased to hear our team provided a considerate and pleasant experience during your visit. We truly appreciate your support and look forward to assisting you again for your next Mercedes-Benz service!

May 16, 2026

Scheduled service for my GLE SUV. This is the eighth vehicle I have purchased from this dealership. Every experience from purchase to service has been impeccable. More

by psrad
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brenda Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your continued loyalty to Mercedes-Benz of Palm Springs Service. We’re honored to have earned your trust through the purchase of eight vehicles and thrilled to hear every experience, from sales to service, has been impeccable. We truly appreciate your support and look forward to continuing to provide exceptional Mercedes-Benz customer care!

May 16, 2026

There was some confusion setting up an appointment, but the work done on my 2024 was excellent More

by gbshoudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your feedback regarding Mercedes-Benz of Palm Springs Service. While we apologize for the confusion during the appointment scheduling process, we’re pleased to hear you were happy with the excellent work completed on your 2024 vehicle. We appreciate your understanding and thank you for choosing Mercedes-Benz of Palm Springs!

May 16, 2026

Jenna is the most professional and considerate service representative there is. I love the coffee in the lounge as well. More

by Pkrasny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful review of Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Jenna provided such professional and considerate customer care during your visit. We’re also glad you enjoyed the lounge amenities and coffee experience. We truly appreciate your support and thank you for choosing Mercedes-Benz of Palm Springs!

May 15, 2026

I was very impressed with the professionalism Randy showed as he checked out my flat tire, told me my options on how to get to the dealership and how to be safe driving the car with a flat tire. Mike, More

by NBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for the thoughtful review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear Randy and Mike provided such professional, attentive, and helpful customer care throughout your visit. Your recognition of our team’s commitment to safety, communication, and personalized service truly means a great deal to us. Thank you for your continued trust in Mercedes-Benz of Palm Springs.

May 15, 2026

Always great service with Mike. He knows my car and handles everything needed perfectly. I trust his advice. More

by jamesncutlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mortimer-Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your continued trust and loyalty. We’re delighted to hear Mike consistently provides you with knowledgeable, dependable service and takes great care of your vehicle every step of the way. Delivering expert automotive service and building long-term customer relationships is always our goal, and we truly appreciate your confidence in our team!

May 15, 2026

My service adviser kept me up to the minute informed about my vehicle situation. He was extremely thorough and helpful. More

by lolob301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback and for choosing Mercedes-Benz of Palm Springs for your service needs. We’re pleased to hear your service advisor kept you well informed throughout the process and provided thorough, helpful support during your visit. Delivering transparent communication and exceptional Mercedes-Benz service is always our priority, and we truly appreciate your trust and support!

May 14, 2026

I had an excellent experience dealing with all of the sales related staff at this dealership—especially Braulio Garcia who went out of his way to make the experience the best among 6 dealerships that we More

by Sherrod Turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Koby Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for sharing your experience with Mercedes-Benz of Palm Springs. We’re thrilled to hear Braulio Garcia and our sales team provided such exceptional service and stood out among the many dealerships you visited during your vehicle search. Delivering a professional, transparent, and personalized luxury car buying experience is always our goal, and we truly appreciate your trust, recommendation, and support.

May 14, 2026

Wonderful experience for my recent repair - thank you to Mike Mrofchak in service and the technicians! I was updated throughout the entire process. Everything was quick and easy, and my vehicle was returned More

by TMercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback and for choosing Mercedes-Benz of Palm Springs for your service needs. We’re delighted to hear Mike Mrofchak and our technicians provided excellent communication, efficient repairs, and exceptional attention to detail throughout your visit. Delivering a seamless Mercedes-Benz service experience with outstanding customer care is always our goal, and we truly appreciate your recommendation and support.

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