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Mercedes-Benz of Portland
Portland, OR
2,290 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,290 reviews
August 05, 2021
Chris busy but always gives individual attention. Service work done as described and contacted for approval if any additional work needs to be done. On time. Service work done as described and contacted for approval if any additional work needs to be done. On time. More
by BFRX
Verified Customer
Helpful August 04, 2021
The sales person, Samuel Kim, was friendly and awesome to work with. The finance director was also friendly and easy to work with! Thank you. work with. The finance director was also friendly and easy to work with! Thank you. More
by PJBTKD
August 04, 2021
Every time I go in, I always get outstanding service from Mercedes Benz of Portland. Special shout out to Brandon Godbey for always going above and beyond! Mercedes Benz of Portland. Special shout out to Brandon Godbey for always going above and beyond! More
by ZHARYUK.TANYA
Employees Worked With
Other Employees :
Brandon Godbey, Wesley Blumenberg, Adrian Ibarra, Kevin Lisonbee, Michael Martinez, Nate Johnson-Grumm
August 04, 2021
Ryan was great to work with and paired me with the perfect vehicle to suit my needs! I’ll definitely be driving a Mercedes from here on out. perfect vehicle to suit my needs! I’ll definitely be driving a Mercedes from here on out. More
by JAMESDIXON516
August 03, 2021
Very helpful salespeople, good inventory, Why does this Very helpful salespeople, good inventory, Why does this field have a minimum word count? 25 words is a lot to write about buying a car. Very helpful salespeople, good inventory, Why does this field have a minimum word count? 25 words is a lot to write about buying a car. More
by TEDPENNINGS
Employees Worked With
Other Employees :
Josh Weiss, Andrew Fox, both 5/5, Duncan Ostrander, Samuel Kim
August 03, 2021
Without a doubt, the team here provides great service! Appreciate Ryan, Jennifer and the whole team! I would highly recommend this location to my friends, colleagues and acquaintances. Appreciate Ryan, Jennifer and the whole team! I would highly recommend this location to my friends, colleagues and acquaintances. More
by DARIONDJONES
August 02, 2021
They were promises made, which were not kept. The communication was sporadic and generally very poor. The service person promise to get back to me I never did. He also promised to have a supervisor g communication was sporadic and generally very poor. The service person promise to get back to me I never did. He also promised to have a supervisor get back to me, who didn’t either. And rather than solving my issue proactively and constructively, he made excuses and said that he couldn’t get it done even though his predecessor was able to do just that. More
by Aaginsky
Employees Worked With
Andres Acevedo
August 01, 2021
Quickly diagnosed and quickly repaired. Done right the first time. Very nice people.car done in time. Cost reasonable for MB dealer. Thanks for the excellent work. first time. Very nice people.car done in time. Cost reasonable for MB dealer. Thanks for the excellent work. More
by WOLFSONS
Employees Worked With
Christopher Cain
August 01, 2021
First Class Dealership with excellent service and attention to detail. I was very impressed with the ease of scheduling my service and answering my numerous questions. attention to detail. I was very impressed with the ease of scheduling my service and answering my numerous questions. More
by John Walsh
Employees Worked With
August 01, 2021
Alex.... Manager of Parts has always sold me the parts I needed JIT and if not in stock ordered them for expedited delivery... including special rear mats and front windshield shade when I purchased my MERC needed JIT and if not in stock ordered them for expedited delivery... including special rear mats and front windshield shade when I purchased my MERCEDES BENZ GL 450. More
by BEARKRAMER_SB
