Mercedes-Benz of Portland

This dealership honors the Lithia lifetime oil changes which I'm grateful for. However, they do not provide a next oil change cling, nor do they tell you the next oil change date/mileage and this last oil which I'm grateful for. However, they do not provide a next oil change cling, nor do they tell you the next oil change date/mileage and this last oil change they did not reset the "change you oil" indicator. Also, apparently none of the techs noticed the rod knock and warned me. My car broke down 3 days later. More

Bella are very quick and helpful. Friendly Will recommend Bella to my friends for services at MB portland. Friendly Will recommend Bella to my friends for services at MB portland. More

The time my service was to take was grossly misjudged. Bella told me that it would take a few hours. I brought my car in at 11:00 AM. I called you at 4:00 PM because I hadn’t heard from you. When I got ba Bella told me that it would take a few hours. I brought my car in at 11:00 AM. I called you at 4:00 PM because I hadn’t heard from you. When I got back, I was told you needed my car until NOON the NEXT DAY! Bella said a couple services took longer than she expected, one being the check for the sunroof recall took longer than she expected. I don’t recall the other. I thought that you would want to know because I’m sure this is not how you want to run your business. Thank you. Renee Hoff More

Customer Obsessed. Firm on brand Value and Quality. They understand their product and thus sell it with out devaluing it. Firm on brand Value and Quality. They understand their product and thus sell it with out devaluing it. More

I had a major annual service before which my ML was working perfectly. A few days later my ML stopped responding to the accelerator. They discovered that the technician had neglected to install a neces working perfectly. A few days later my ML stopped responding to the accelerator. They discovered that the technician had neglected to install a necessary gasket. A few days later the same symptoms reoccurred. This time they said I needed a new part for $1400. I am not a believer in this kind of coincidence. Then they neglected to tell me that my car was ready to be picked up. I had to call them several days later to find out. More

I have issues with my brakes in my GT Frustrated Fix them now or give me a new car now or give me a new car More

My experience at Mercedes Benz of Portland was stellar! Communications with my service manager Andy was always easy and direct. He was kind and courteous. Communications with my service manager Andy was always easy and direct. He was kind and courteous. More

In all they were great finding the car we want, very personable sales woman ms. Burns was superb. Sales woman Madison was a little different but we really liked her personable sales woman ms. Burns was superb. Sales woman Madison was a little different but we really liked her More

Everyone we spoke with at the dealership was very friendly and attentive. We would recommend to our friends and family. If in need of a new vehicle we'd shop at Mercedes Benz of Portland again. friendly and attentive. We would recommend to our friends and family. If in need of a new vehicle we'd shop at Mercedes Benz of Portland again. More

I've found this service dept to be the best in the Portland area for Mercedes Benz. They are easy to work with and accurate with their information, and most importantly, I can trust what they tell m Portland area for Mercedes Benz. They are easy to work with and accurate with their information, and most importantly, I can trust what they tell me. Their costs are competitive and better in some areas, tires being an example. Mo is great to work with in Service. And Mitchell in Sales is the best, very patient, knowledgeable and easy to work with.. More