Mercedes-Benz of Portland

Great service. Friendly people. Great value. Purchasing a used Mercedes was the best decision I ever made when it comes to cars. I’m not a name brand person. I look Friendly people. Great value. Purchasing a used Mercedes was the best decision I ever made when it comes to cars. I’m not a name brand person. I look for quality. I always feel like I get a little extra when I go see the people at Mercedes on nato parkway. (Ps. No parking hassle) More

Did great job in listening to my issues about recent service and resolved complaint. Able to get vehicle repaired same day which was appreciated. service and resolved complaint. Able to get vehicle repaired same day which was appreciated. More

Outstanding Service by Andy and Team. ...my car is a 2024 SL 500 in perfect condition, and I expect to always keep it that way thanks to all of you! ...my car is a 2024 SL 500 in perfect condition, and I expect to always keep it that way thanks to all of you! More

Bella always quick response and very friendly Will refer friends and family to Bella Keep up the good work Bella. friends and family to Bella Keep up the good work Bella. More

I made an appt to get the cover of the center counsel in my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take a few hours. The first time I dropped it off I happen to ask how long it would take, and if the part was in stock, and then the service manager realized it was not and had to order it. I had to bring the car back another day after the part was ordered. Then it took three days more to fix because they realize yet another part had to be ordered. I had to call many times and left may messages to see when the car would be ready and had trouble getting a clear answer. Normally the service and comms at this Mercedes dealership is great but this time, unfortunately it was not. More

The personnel at this dealership are always pleasant and professionnel. The work is efficient and well done. professionnel. The work is efficient and well done. More

Both Andrew Clark GM was amazing to deal with. He saved the sale. John Frentose was also exceptional to work with. He listened and produced the perfect GLE450c for me and actually took time to set He saved the sale. John Frentose was also exceptional to work with. He listened and produced the perfect GLE450c for me and actually took time to set things up for me. I was so impressed with the over and above service snd helping me with General manager Andrew Clark working with John. The two were a great team. I will refer and have Facebook over 12,000 of my clients to general manager Andrew Clark and John Frentose. More

The service that I’ve received in the two years that I’ve had my Mercedes has been great. I like the options of a loaner car and Lyft rides. had my Mercedes has been great. I like the options of a loaner car and Lyft rides. More

oil change. always takes longer than I expect, but went okay first time there without an up-sell always takes longer than I expect, but went okay first time there without an up-sell More

Rebecca was very attentive to our needs and understood our situation. She advocated for us in a difficult circumstance. our situation. She advocated for us in a difficult circumstance. More