Back

Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,340 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
Contact Dealership

2910 U.S. 1

Lawrenceville, NJ

08648

Directions

By Type

Showing 5,340 reviews

November 10, 2022

Just stopped in to make a change on my Mercedes me account. The ladies at the desk were lovely. I was taken care of very quickly. Richard answered all my questions. He is a very pleasant gentleman. Wi More

by marysia63
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 09, 2022

Professional , cordial fair explained features and history of vehicle Clean show room Clean vehicle too More

by LMMURPHY565
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 08, 2022

The best vehicle purchasing experience of my life - bar none. The entire team was professional, knowledgeable, responsive, and also respectful of my time. I will be back and will gladly recommend Alex and More

by John W. Leardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Alex! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 07, 2022

I have been buying cars from Princeton M-B & Arno Orsini since 1999, and not once have I been disappointed. My experience has always been a world class experience. It starts from the moment I walk into More

by rjgasparro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2022

Presentation of the car was well delivered and our questions were answered promptly. Best dealership in New Jersey well worth the wait for our car! More

by mkspatel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2022

I was grateful to have Richard show us around our first, new purchase. He was very welcoming and generous. I really appreciate you Richard. Thank you for all you do. More

by corlisjones1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the kind words for our sales department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2022

i WAS getting new Tire and set up appointment after my tires were done. I told Customer service that My tire appointment is 10.00 so make appointment after 11.00 but she did at 8.00 When I reach there the More

by rakeshmohindroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your business. At Mercedes-Benz of Princeton, we pride ourselves on providing every client with an enjoyable, professional vehicle servicing environment. We are sorry to hear of your displeasure. Please contact us directly at 609.771.8040 to discuss your concerns, and we will accommodate you in every way. Thank you

November 05, 2022

They provided loaner car. Service completed on time and called me that car is ready. More

by Mohammed_murad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Jeff! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2022

I had the best experience with Thomas, amazing customer service. Couldn’t be happier. Definitely a lifelong customer ! More

by Idan A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the kind words for our sale and service departments! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2022

Absolutely fantastic! My salesman, Ed was incredible. He went above and beyond to get me into the perfect car. I can’t express how pleased and impressed I was with his pro More

by chiaravj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Moravek
Nov 08, 2022 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

...
158
...