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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,326 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,326 reviews
February 16, 2020
Deteriorating service Taking too long and the complimentary car wash was not done properly! It was still very dirty and not looked like being washed at all. For a brand new Taking too long and the complimentary car wash was not done properly! It was still very dirty and not looked like being washed at all. For a brand new car’s first service, it was a disappointment. More
by tslee1230
Employees Worked With
February 16, 2020
Princeton Benz service center is one of the best so far, I have been going to other dealer services for years but they were never so detailed about the service. My service advisor was Paul and I was very sa I have been going to other dealer services for years but they were never so detailed about the service. My service advisor was Paul and I was very satisfied with the service and he went through every details of my vehicle. one very happy customer. More
by Sohelhaque
Employees Worked With
Paul Karkenny
February 16, 2020
10/10 Welcoming and safe environment. Quick and effective in answerin questions. Clean showroom and restrooms... Polite and friendly. I will continue to be Welcoming and safe environment. Quick and effective in answerin questions. Clean showroom and restrooms... Polite and friendly. I will continue to be a return customer for years to come. ANT More
by ant1211
Employees Worked With
February 16, 2020
Amazing and Confortable customer service from Mr. Vasil C. Mr. Vasil made my first Mercedes Benz car buying experience extremely relaxing and very informative. He was and remained patient the entire time. Tha Mr. Vasil made my first Mercedes Benz car buying experience extremely relaxing and very informative. He was and remained patient the entire time. Thank you Mr. Vasil for reassuring me that asking questions was always good and not a bother I'd like to give Mr. Vasil more than 5 stars listed below. More
by cat_johns
Employees Worked With
Other Employees :
young man who put mats in car for me.
February 16, 2020
We were treated very Nicely both by Thomas Trovas and Robert John Liao. Robert explained about all the car features and commands very patiently. This is the second Mercedez car we bought thru Thomas Trov Robert John Liao. Robert explained about all the car features and commands very patiently. This is the second Mercedez car we bought thru Thomas Trovas. More
by Harjit Singh
February 16, 2020
Fantastic Experience!! Just got my second vehicle from Mercedes Benz of Princeton and had a great experience. Thank you Puneet Kapoor for making the exploration and decision making process easy. I've purc Mercedes Benz of Princeton and had a great experience. Thank you Puneet Kapoor for making the exploration and decision making process easy. I've purchased cars from around the country in the past but never from a person and dealer that pays so much attention to the little things - from the detailing of the car to showroom ready to providing data and answers to questions without pressure of a sale. What a convenience to have a dealer like this near me. He was so calm and patient throughout my decision making process which made it a lot more easier for me to choose the right vehicle. I would definitely recommend Puneet Kapoor and this dealership to my friends. 100% satisfied with my purchase and convinced that we will be back again for future auto needs! Thank you again Puneet :) More
by sonal.wasan
February 15, 2020
Everyone was very pleasant to work with and the process from start to finish was seamless! I am very happy with my experience today and would highly recommend this dealership. from start to finish was seamless! I am very happy with my experience today and would highly recommend this dealership. More
by jasminegill81
February 15, 2020
Brian McCoy was terrific in ordering tire not in stock and getting it ready for me by that nite. He went above & beyond. Thank you and getting it ready for me by that nite. He went above & beyond. Thank you More
by Ruthuibe
Employees Worked With
February 15, 2020
Thank you very much; the service was great, response time was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. More
by CarMB
Employees Worked With
Paul Karkenny, Miguel Cruz
February 15, 2020
VERY Good repait servivce VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service. and ask for status. I don't think this is go .. We all get busy, however it is responsibilty of customer service department to notify customer., it may take only two minutes. Further, my window glass can't close and ask for early appointment. due to weather condition, however Customer service give me two weeks appointment. That is no good. I believe if it is regualr repair appointment , I am ok with it, You may need to train your customer service employee, so they can understand which one consider as emergency work.. It took only around two hours to fix it and I waited two weeks. for appointment. More
by Rosan1
Employees Worked With
