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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,472 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,472 Reviews of Mercedes-Benz of Princeton - Service Center

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September 24, 2020

Great dealership. Excellent people. Responsive and caring about time. Always on time. Service is performed on a timely basis. The facility is clean and COVID cleanliness is followed. More

by yashco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 20, 2020

Very good first-time experience. Will definitely use this dealership in the future. Jeff explained everything that needed to be done immediately and what could wait until later. I appreciated that. More

by Diane S
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for Jeff!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2020

Excellent service received. Vehicle promised and delivered as stated. Service representatives very friendly and helped me obtain the necessary work needed. They completed the necessary insurance pap More

by sheepdog1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2020

Great communication from the service writer, great service in resolving my issue. Thank you, Linda Teague and the Mercedes Benz of Princeton Team! Highly recommended. More

by larrybullman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review for our service and sales departments!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 17, 2020

Robert is amazing! I had a question about the cd played in my GLC, which I purchased in January — and he responded within 15 minutes of my email, with a detailed response including pictures of what I shoul More

by ritaanne
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 15, 2020

This is my third vehicle from the dealership. They have always been fair and good to work with. Very good customer service and knowledge. Service department always makes time if you have an issue. More

by Joeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star sales review. We are glad that our team was able to assist you with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 13, 2020

Could not be more pleased with our service experience at MB Princeton. Setting up the appointment was easy, the staff was unfailingly polite and helpful and our service advisor Jeff was knowledgable and re More

by m j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 12, 2020

Miguel my service adviser was very patient. Listened to all concerns .Front desk employees were friendly. waiting area and loaner vehicle were clean. You have a very good parts department. More

by abrahamk21
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Sep 15, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your review and commitment to our dealership. Thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 11, 2020

Victor Rivera’s attention to details was exceptionable in regards to painting and installing the roof spoiler on my vehicle and providing the required maintenance for the vehicle. More

by Mercedes E4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star sales review. We are glad that our team was able to assist you with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 11, 2020

Easy service procedure, in and out, with loaner car in less than 5 mins - great service and very flexible drop off and pick up hours. More

by catherineadams2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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