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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,472 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,472 Reviews of Mercedes-Benz of Princeton - Service Center

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September 09, 2020

Excellent service provided by Miguel and we were assisted by Paul Lai who is our absolute Favorite and top salesman of all time! Including great receptionist!! More

by Dipeeka Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai in sales , Miguel Cruz
Sep 10, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 06, 2020

I had a "A1" service performed. Then there were some minor issues related to my tires found by the mechanic. He took care of them. I did not expect the tires to be so much money. I checked with my tire More

by fire488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the names
Sep 10, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 05, 2020

As always, professional but personal attention. It is comforting to know that even in these most difficult and confusing times, there are some constants one can depend on. More

by mmalberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 03, 2020

I'm a loyal customer of over 15 years! Dale Cook has been my salesperson the entire time....he's great! He is knowledgeable, kind and patient!!! I'm always pleased with my experience whether it's sales More

by cynarcisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2020

The service representative, Linda, was informative, pleasant and professional. She kept me up to date on all repairs and had the whole car checked out for items that were close to wearing out. More

by DebbieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review for our service and sales departments!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2020

We always have good experience with the MB Princeton. They always provide good quality service whether big or small car issue. Thank you especially to Miguel. More

by Nhayca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2020

I love it there. They’re always welcoming, pleasant and very clean. Staff is awesome! Miguel is always great to work with along with everyone else.♥️ More

by Ericagreen1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 29, 2020

I have been dealing with Mercedes-Benz of Princeton for many years - and many models - and have always had good experiences with both the sales staff and the service department. I have often dealt with B More

by hwmendham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 28, 2020

As always, Linda provided excellent service.....from explaining what would be done to our car, to adding what extras they found that needed to be done, to the final service of providing a signed receipt More

by patdatkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Princeton sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2020

Great service as usual and as expected. Just a small Great service as usual and as expected. Just a small note - My GC300's tire pressure was low and I asked them to correct it. They did adjust it, but More

by Nikkhasnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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