Mercedes-Benz of Princeton - Service Center

Very Friendly service center My GLE 350- 2020 battery was draining fast. Princeton Mercedes took care of problem Victor Rivera service counselor is very cooperative, lesions to y My GLE 350- 2020 battery was draining fast. Princeton Mercedes took care of problem Victor Rivera service counselor is very cooperative, lesions to you carefully and provide best care. Mahendra Shah More

Professional and Courteous Rich expedited the lease return process for us and filled us in on the important details on what happens next with the car and what we need to wait fo Rich expedited the lease return process for us and filled us in on the important details on what happens next with the car and what we need to wait for in regards to the bill from Mercedes Financial. He was available for questions and informed us that we could always reach out even if we were not able to get a new car at this time. More

We have been Princeton Mercedes-Benz customers for more than 20 years; they never failed to deliver good service, be on time and be fair in pricing. We are lucky to have them next door. I will recommen than 20 years; they never failed to deliver good service, be on time and be fair in pricing. We are lucky to have them next door. I will recommend this dealership and service center to everyone who drives Mercedes. More

Great experience, very detailed when explaining the process during my visit- I would definitely recommend friends and family to purchase a vehicle here- I also appreciated the updated and follow up cal process during my visit- I would definitely recommend friends and family to purchase a vehicle here- I also appreciated the updated and follow up calls More

Customers First...Always! Always a great experience dialing with Andy and the service team at MB of Princeton. Convenient appointments, immaculate service area, knowledgeable a Always a great experience dialing with Andy and the service team at MB of Princeton. Convenient appointments, immaculate service area, knowledgeable and courteous staff, and return of detailed-like vehicle. More

Brian provided me with excellent service. Brian is kind and reviewed every detail of the work with me before the work started. He also gave me a lot of good suggestions. Brian is kind and reviewed every detail of the work with me before the work started. He also gave me a lot of good suggestions. More

excellent experience manager andy horne provided excellent service. all work was completed as requested and both vehicles were completed on time as promised. recieved fo manager andy horne provided excellent service. all work was completed as requested and both vehicles were completed on time as promised. recieved follow-up call from my salesman (ruben lebron) that evening checking if everything completed satisfactorily. More

I think for me, Miguel is the experience differenciator!! I think the Team at Princeton MB is lucky to have Miguel. He is always there (weird actually since doesn't matter when I go, he is the constant factor I think the Team at Princeton MB is lucky to have Miguel. He is always there (weird actually since doesn't matter when I go, he is the constant factor!!) and has been very pragmatic in my approach to service support. Tells it like it is; what needs to be done and what he can help me with. He has been amazing and for a luxury dealership, makes it very easy to come in and ensure that you are dealing with a fair and honest representative of the MB Family; that makes a big difference - thank you. I will give a simple example of a headlight change where he asked me to buy the bulb and simply dropped down and changed it himself in the parking lot as we chatted (no charge off course!!). I have been to enough luxury dealerships to know that that is not the norm and even thought money was not the issue, his actions ensured that he made a customer for life that day!!! More

The engine light was on one day all of sudden. So I brought my car to the Princeton service center. The best service center I have been to... Great service! Professional technician.. easy to schedule t brought my car to the Princeton service center. The best service center I have been to... Great service! Professional technician.. easy to schedule the service.. very detailed explanation with the problem. Also, they let you know any cost and give best recommendations! More

Great services. Victor was very polite and took care of the needed repairs very quickly. Definitely would recommend a MB to any and all my friends. the needed repairs very quickly. Definitely would recommend a MB to any and all my friends. More