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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,440 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,440 Reviews of Mercedes-Benz of Princeton - Service Center

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November 11, 2019

perfect experience Outstanding service,, Brian was very helpful & service was completed as advised, on time as I waited in the lounge . Also to my surprise my car was More

by tony dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Tony, Thank you for the 5 stars for Brian!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

November 11, 2019

Fantastic + well done! Great dealership full of people who care about your time and money and work with you to find the right car, even if that means finding the car somewhe More

by Dell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Miguel Cruz
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again.

November 10, 2019

I am very Appreciate to Linda work in service Department and also Reception staff give good customer service Thanks and see you again service Have a good day More

by Kay Patel
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Thank you for sharing your five-star review with us! It's wonderful to hear that Linda provided you with great customer service and making the learning process easy. Congrats on your new Mercedes-Benz and we look forward to seeing you again.

November 10, 2019

The service quote was given as 595 at drop off but later was told the price is high as my car is Bluetec diesel. Why don’t the service manager check what car he is taking in before giving the quote. Thank More

by Rao
Recommend Dealer
No
Employees Worked With
Andrew Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Rao, I am sorry for the confusion. You are correct, Andy should have looked up the Vin# before quoting you the price. As you know on a BlueTec diesel engine the Ad Blue solution is the reason for the high cost and depending on your driving the amount will vary. Thank you for being a loyal customer. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 10, 2019

Completely satisfied with the results of my windshield replacement! Pure quality and excellent service! My car arrived looking better than new! I highly recommend Mercedes of Princeton! More

by Doug Thompson
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Thank you for sharing your five-star review with us! It's great to hear that our team provided you with an excellent experience and they went above and beyond to help. Thanks for your business and we look forward to seeing you again.

November 09, 2019

#1 in customer satisfaction for a reason I've been a customer at Princeton MB for 20 years. Not one bad experience in all that time. I wouldn't think of trusting my vehicle service to anyon More

by Mario B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Victor and Linda were able to provide to you an exceptional service experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 08, 2019

Service department was great as always. Jeff made sure that all our certified preowned warranty questions were addressed. Very impressive turn around time for repair to be made. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We are so glad to see that you were treated to such outstanding service from Jeff. We truly appreciate your business and hope to work with you again in the future!

November 07, 2019

Service Outstanding customer service! I have been a customer for over 30 years. Obviously, Mercedes Benz of Princeton is doing a lot of things right! I am More

by Dr. Hayling, Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Trovas, Gary Napierkowski Jr.
Nov 07, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

November 07, 2019

Always professional I have dealt with Mercedes-Benz of Princeton for years and have always found everyone to be professional, friendly and willing to go above and beyond More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Nov 07, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Tom and Gary was able to provide to you an exceptional experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 05, 2019

Professional and Courteous I have been a customer of this dealership for many years. They are friendly and courteous, and above all professional. I cannot say enough good abou More

by Irene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

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