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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,407 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,407 Reviews of Mercedes-Benz of Princeton - Service Center

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August 20, 2016

Excellent As always the service was excellent. Paul Karkenny was very professional, most helpful and dedicated to customer service!!! I would recommend Mercedes More

by Alisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Aug 31, 2016 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are very glad that we were able to take care of your needs in our Service Department. If there is anything we can help you with in the future, please let us know.

August 13, 2016

Paul Karkenny was the best! Professional and empathetic . Excellent professionals at all positoons. Alex was a wonderful very expert seasoned sales person. An excellent representive of the dealership. Paul wa More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Karkenny
Aug 26, 2016 -

Mercedes-Benz of Princeton responded

Sal. Thank you for the reviews. Wow a Service & a Sales reviews in one. Thanks Joseph Hobbs

June 30, 2016

For B Service Informative and explained the work in detail gave cost and time estimates, I would recommend Paul Karkenny and will request him for future service More

by Mary Susan Liddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Jun 30, 2016 -

Mercedes-Benz of Princeton responded

Thank you for your review. We are delighted that Paul was able to accommodate your needs in servicing your vehicle at Mercedes-Benz of Princeton.

June 23, 2016

professional, very informative I was given the utmost treatment by Paul and he kept me informed as to what was going on. I would highly recommend him to all my friends. More

by mydogblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Jun 30, 2016 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are very glad that Paul was able to provide you with excellent customer service in our Service Department.

June 22, 2016

Mr. Paul E. Karkenny Mr. Karkenny was very proficient and hospitable during my time at the establishment. I found him to be efficient and well versed in his profession. More

by Marrobins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul E. Karkenny
Jun 30, 2016 -

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that we were able to assist you in the servicing your Mercedes-Benz. It sounds like you had a great experience!

May 27, 2016

Car Service The service at this dealership is outstanding !!! I had Paul Karkenny as my advisor and he was informative and courteous..... Really a pleasure to vis More

by Paul V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
May 31, 2016 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are happy that Paul was able to assist you in the servicing of your Mercedes-Benz. We are glad to give you a top notch experience!

February 09, 2016

Amazing service I am a student at a local Prep School in NJ near Princeton. I recently had a flat tire after running over a sharp object on Route 295. The dealer wher More

by Rpatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel in Service, Miguel Cruz
Feb 10, 2016 -

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that Miguel we were able to assist you in the servicing your Mercedes-Benz. It sounds like you had a great experience!

December 20, 2015

They Can Do Better My first experience with them was the first week of this month and it was good. My second experience last week was very disappointing. There needs to More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 24, 2015 -

Mercedes-Benz of Princeton responded

Greg, We are very sorry that your last visit did not go well. I have spoken to Victor & his supervisor about the situation. We can make sure that Doug our Shop Foreman helps you out on you next visit. Thank you for being a loyal customer. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

July 15, 2015

Excellent!! Hi, my experience at Mercedese Benz Princeton was very good. They made things so easy & explained me what happened to my car in details. The receptio More

by Ankita Dhupar sake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul karkenny, Paul Karkenny
Jul 29, 2015 -

Mercedes-Benz of Princeton responded

Thank you for your review. We are delighted that Paul K. was able to accommodate your needs in servicing your vehicle at Mercedes-Benz of Princeton.

June 04, 2015

Excellent service and reasonable price Paul Lai provided excellent service for us when we brought our Mercedes-Benz. He is easy to talk to and provided helpful information. He facilitated t More

by coolcicada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2015 -

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that Paul’s expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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