Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,439 Reviews of Mercedes-Benz of Princeton - Service Center
It takes a while to make an appointment and then it takes even a longer time to get your car back. Thanks for the loaner car even a longer time to get your car back. Thanks for the loaner car More
The young man that took care of me was very good. Also, the driver who took me back and forth to work was also very polite. I don't want to leave out the receptionist- she was outstanding! Pleased! Also, the driver who took me back and forth to work was also very polite. I don't want to leave out the receptionist- she was outstanding! Pleased! More
Very courteous and resolved issues fast. Will visit again and recommend to all. Thanks folks Will visit again and recommend to all. Thanks folks More
To start, I called and they were able to schedule me in within 20 minutes to check out my battery. Then, once I got to the dealership. I was kindly greeted by the staff. Nicholas A., the service advisor wa within 20 minutes to check out my battery. Then, once I got to the dealership. I was kindly greeted by the staff. Nicholas A., the service advisor was extremely helpful throughout the process and I for once did not feel pressured to buy anything other than what I came in for. This is exactly how I imagined an experience should be. He gave me details in a packet about what I do need soon and the expected costs instead of telling me I must get other services. 100/10 I will be driving 30 extra minutes for any other services for my car. More
Nick Aberin was very helpful throughout our vehicle's initial Schedule A Service. He consistently communicated from setting the appointment and pickup times, coordinating the loaner car and reviewing th initial Schedule A Service. He consistently communicated from setting the appointment and pickup times, coordinating the loaner car and reviewing the final service bill. His pleasant, professional approach was certainly appreciated. More
The team at Princeton is exceptionally professional and communicative. They have yet to disappoint in every Service interaction with the store. Andy is our "Go To" guy, and he is just part of an excellen communicative. They have yet to disappoint in every Service interaction with the store. Andy is our "Go To" guy, and he is just part of an excellent team. More
Excellent service everything was scheduled in a timely fashion, everyone was friendly and took care of everything. fashion, everyone was friendly and took care of everything. More
I have been coming to this Service Department for 15 years and have worked with the same Associate for years now and the service has always been excellent! years and have worked with the same Associate for years now and the service has always been excellent! More
Nicholas was great! Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One th Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One thing I particularly like at Mercedes Princeton, is when you drive into the service area and someone is right there, outside to greet you and take the car. Love that! It's welcoming and convenient. All in all a great experience! More
The staff in the service department are always pleasant and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealer and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealership. More