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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,472 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,472 Reviews of Mercedes-Benz of Princeton - Service Center

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April 16, 2021

service provided exactly as recommended and the vehicle was really clean when I picked it up. The service staff were very helpful and pleasant to talk with. More

by harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words. We hope that you continue to enjoy your new vehicle! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 11, 2021

Robert was very helpful in getting our phones to connect properly. He even called me after we made a few attempts with other ideas to walk us through and get it all working. Great job! Love the car and t More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 08, 2021

As usual, Jeff was on point and got me in and out very quickly and had the car washed right away. He always treats me well. More

by hacksaw 357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing service review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2021

Excellent service and friendly employees. Complete focus on the customer's need and resolves it in timely manner. Provided me the details regarding the issue. More

by nrk74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

We are glad that Jeff and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2021

Mounted 4 tires. 8:15 AM appointment to 12 Noon to complete job. The mirror lights were requested to be checked, unfortunately were not checked. I waited for three hours for a tire change. I had the n More

by mgbrown34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

Your feedback means so much to us! We're super happy to hear that our Mercedes-Benz of Princeton service team took care of you as it is our goal to deliver top-notch service! Thank you again, and Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 02, 2021

Having my car serviced with Mercedes-Benz of Princeton is never a problem or hassle. Everyone is so friendly and courteous. I only trust MB Princeton with my car. More

by eileen.trombetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 31, 2021

Smooth, fast, transaction. Staff polite and respectful, attentive to needs of the consumer. I felt like my business was valued and received a great professional experience. More

by Najia Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the service experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 31, 2021

Robert was able to patiently walk me through the instruments on my dash, for which I needed reminding. He was polite, professional, and very patient More

by eileenschein
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done. Drive safely, and we hope to see you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 30, 2021

I was in need of an emergency tire replacement and the folks at this dealership were courteous, attentive and had me on my way in no time. More

by MahaOmar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2021

The service process was fast and efficient. Jeffrey was very helpful and very professional. Everyone there was friendly and polite. I love that they wash my car when it comes in for service. More

by daniellemc67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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