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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,472 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,472 Reviews of Mercedes-Benz of Princeton - Service Center

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November 27, 2020

Victor Rivers is always knowledgeable and well able to provide excellent service to our cars. Very satisfied with the receptionists. Didn’t have tire preferred brand in stock. More

by Jdviotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 27, 2020

Always Excellent Service. All the Service Professionals take the time to listen to any needs or problems that you might have. Always willing to help in any way. Thx More

by DaveJLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Nov 28, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your excellent first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 26, 2020

very fast efficient service on the recall servicejeff is very fast efficient service on the recall service jeff is always a pleasure to work with for any service question or service apt. thanks also to th More

by Boomer1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 22, 2020

Prompt, courteous, thorough friendly, and professional - these adjectives describe my 1st experience with this organization. And, even better they were hassle free, and reasonably priced without hard sellin More

by sewood7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 22, 2020

As always everyone was great and my car was well serviced with minimal effort from me and lots of communication from the Mercedes team in Lawrenceville More

by lkaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 21, 2020

My car was in for replacement of a faulty passenger side air bag. My service advisor, Jeff, explained what was to be done and then monitored that the replacement was completed in a timely fashion. More

by RedEscape
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 20, 2020

As usual, always happy with aspect of Mercedes Benz of Princeton. This time it was Andy in service and always Alex in sales. Thank you guys. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2020

I worked with Linda Tague and found her to be extremely pleasant. I had a few issues upon receiving my car and she handled everything immediately. Always a good experience at this dealership. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 14, 2020

Friendly and attentive. When I mistakenly pointed out an error that they did not make, they patiently investigated. This is my 3rd Benz serviced by Princeton and I have never had anything but success in the More

by Rickharveyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star service review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 14, 2020

Great service from reception to billing.Linda and Victor took care of everything. I left my ezpass and within minutes of leaving was given a callback about it. More

by 65griecodrive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great service feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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