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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.4
3,533 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,533 reviews

July 01, 2026

Very thorough estimate and good feedback from service manager. Would recommend it to my friends that own Mercedes? More

by bdouglas2
Recommend Dealer
Yes
Employees Worked With
Mr. Smidth
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June 29, 2026

I take my Motorhome here and Greg is absolutely amazing! He's very thorough pleasant fast and knows what he's talking about More

by lisatrobaugh1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jun 29, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for trusting us with your Motorhome. We’re delighted our team delivered a thorough, pleasant, and efficient service experience. We look forward to assisting you on your next visit.

June 29, 2026

Effective communication. Adopting a streamlined system of communication is a great step in customer service. More

by ARSENE_F
Recommend Dealer
Yes
Employees Worked With
Wayne Schmidt
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Jun 29, 2026 -

Mercedes-Benz of Rocklin responded

We’re happy to hear the changes to our service communication made a positive impact on your Mercedes-Benz experience. Thank you for highlighting our streamlined approach and for sharing your feedback. We look forward to supporting you again.

June 23, 2026

We had a great service experience at Mercedes-Benz of Rocklin. Our service advisor, Teddy Mui was easy to work with and provided us with the highest level of service. The only thing that I was disappoint More

by sonorasnowman
Recommend Dealer
Yes
Employees Worked With
Teddy
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Jun 24, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your feedback. We are glad your service advisor provided excellent assistance and apologize that your Mercedes-Benz CLK-Class was not detailed as expected. We appreciate your comments and look forward to serving you again.

June 23, 2026

Very good experience. No pressure. Very knowledgeable of used vehicles and new vehicles. Very patient with me. Professional. More

by Gmundmeister2
Recommend Dealer
Yes
Employees Worked With
IAN STAUFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IAN STAUFFER
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Jun 23, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your positive experience buying a used Mercedes-Benz. We’re glad our team could offer knowledgeable guidance with patience and professionalism, keeping the process pressure free. We appreciate you choosing us for your Mercedes-Benz.

June 22, 2026

Wayne was extremely efficient and accommodating allowing for the car to remain on the lot white I was away. The car had two noise issues. He was able to explain them clearly to the technician who was able t More

by Imduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj
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Jun 22, 2026 -

Mercedes-Benz of Rocklin responded

We’re delighted the team could accommodate your Mercedes-Benz GLC 350e while you were away and that our technician resolved the noise concerns after clear communication. We appreciate your five-star rating and look forward to helping with any future needs.

June 21, 2026

The best service was mercedes-Benz Rockland, Mr. Jason you’re the best don’t tell nobody More

by Anatoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 21, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to know your Mercedes-Benz Maybach SL 680 Monogram Series received exceptional care during service. Thank you for the five star rating. We look forward to assisting you again soon.

June 19, 2026

Great service, fast and friendly Staff, really accommodating. I will definitely be going back for any future work More

by KYLEMLLS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garg Barnet
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Jun 19, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to know our team provided fast, friendly service and was accommodating to your needs. We look forward to helping with any future Mercedes-Benz service.

June 19, 2026

We had an amazing experience at MB Rocklin. Our sales lady, Ariana, was very friendly and professional. She was well prepared, when we arrived, with information on the vehicle we purchased. More

by klinej82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana
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Jun 22, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Rocklin.

June 18, 2026

I was able to get in for annual service within a couple of days and provided a loaner car, as I had requested. Our advisor, Wayne, was professional, thoughtful and respectful. He addressed all my concern More

by BRAN5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall everyone’s name that may have assisted me briefly. I dealt with service department.
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Jun 18, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for entrusting us with your Mercedes-Benz GLA 250’s annual service. We’re glad we could arrange a quick appointment and provide the requested loaner vehicle. It’s wonderful to hear our team was friendly and addressed all your concerns.

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