Mercedes-Benz of Rocklin

Ariana was a great sales associate - she made the buying process extremely easy! The whole experience was very pleasant. process extremely easy! The whole experience was very pleasant. More

Excellent service. Greeted as soon as I arrived. And made checking in very easy. When I came back to pick up my car, there was no one at the register but someone came u Greeted as soon as I arrived. And made checking in very easy. When I came back to pick up my car, there was no one at the register but someone came up and asked me what f I was being helped. I wasn’t and he immediately got my key and had my sign the paper work and I was on my way. I Appreciated that very much. Thank you. More

Helpful and considerate Eduardo was very friendly and helped me apply a little discount to the overall price. Thank you helped me apply a little discount to the overall price. Thank you More

Very pleased with the service. Communication was great, as was the work. Thirteen, Fourteen, Fifteen Communication was great, as was the work. Thirteen, Fourteen, Fifteen More

My wife and I purchased a car on June 12, 2026. Although we were satisfied with the vehicle, the financing experience was unacceptable. We clearly stated that we did not want any Zurich products. D Although we were satisfied with the vehicle, the financing experience was unacceptable. We clearly stated that we did not want any Zurich products. Despite that, the finance representative, Jamil Nazem, repeatedly pressured us to purchase the coverage and became visibly upset when we declined. At the final paperwork stage, I noticed that Zurich surface protection was still included. When I questioned it, I was told it was mandatory. After reviewing my purchase package afterward, I found that the coverage is explicitly listed as optional. That means we were given inaccurate information and were led into purchasing a product we had already declined. Customers should be able to trust the information provided during a major purchase. I strongly urge the dealership to address this issue, correct any misleading sales practices, and ensure future buyers are not pressured or misled in the finance office. More

Eduardo was very helpful and answered all my questions. I have been to 2 other sites and found the Rocklin location to be more friendly, helpful and customer service oriented I have been to 2 other sites and found the Rocklin location to be more friendly, helpful and customer service oriented More

I love going to get my car serviced here! They’re so kind and attentive to my needs. From the time I walk in until the time I walk out everyone is so helpful. They’re so kind and attentive to my needs. From the time I walk in until the time I walk out everyone is so helpful. More

Thanks for all the hardworking your technician did on my vehicle. I’ll be back for sure vehicle. I’ll be back for sure More

Wayne Schmid is our POC, and takes care of us! We only go to the service department in Rocklin because of him. We only go to the service department in Rocklin because of him. More

Sales people did very well good job, some hidden expenses were not clearly notified by finance department signing on desk computer were not clearly understood. were not clearly notified by finance department signing on desk computer were not clearly understood. More