Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.4
3,565 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
Contact Dealership
View Awards

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 3,565 reviews

July 20, 2026

Wayne is the best, we only scheduled our service with him! Our vehicle was clean upon return. More

by PBOYTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne in service
Report | Print
Jul 20, 2026 -

Mercedes-Benz of Rocklin responded

Thanks for choosing to schedule your service with our dedicated advisor for your Mercedes-Benz GLE 350. We’re delighted it was returned in pristine condition. We appreciate your feedback and look forward to assisting you again.

July 19, 2026

The cost for a diagnostic is not just putting food on the table, but it is also putting their kids through college as well. Their shop rates are the highest anywhere. The price of the parts is also high. The More

by ringsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Mui
Report | Print
Jul 23, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 18, 2026

The personnel were professional, helpful, and very pleasant. My wait time was reasonable. I was given extra consideration which appreciated. Thank you. More

by ELIZABETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service. I don’t know other names
Report | Print
Jul 18, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for highlighting our team’s professionalism and the efficient wait during your Mercedes-Benz service. We’re pleased that the extra attention made your visit more comfortable. We look forward to assisting you again.

July 18, 2026

Mediocre customer service. Kept me waiting. No sense of urgency. The feedback after the service was minimal and underwhelming More

by Darrin_bender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Jul 23, 2026 -

Mercedes-Benz of Rocklin responded

Thank you, Darrin, for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 17, 2026

Very good place and good deals love the cars and trucks they have to offer and great service More

by daniellopezvilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IBRAHIM ALARDA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niel HINDI
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASRAJ SANDHU
5.0
This rating includes all reviews, with more weight given to recent reviews.
SABOOR NOORZAI
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAWAD KHIL
5.0
This rating includes all reviews, with more weight given to recent reviews.
PROFIERA CARVER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA PRUDHOMME
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH CAMPBELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
JENNIFER DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your thoughts on our vehicle lineup and deals. We’re thrilled the used Chevrolet 2500 caught your eye and that you enjoyed our service. We hope to welcome you back soon.

July 12, 2026

He was the best sales person ever. I loved the experience and love the car. More

by lynngibsonnaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAWAD KHIL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2026 -

Mercedes-Benz of Rocklin responded

It’s fantastic to hear that Jawad made your purchase of your new GLE 350 such a great experience. Your enthusiasm about the car truly means a lot to us. Thanks for sharing your feedback, and enjoy every mile ahead.

July 11, 2026

The whole process of buying a brand new car was an absolute joy from the start. From looking over the cars online at home no pressure finding the car we like chatting with Zach online back-and-forth More

by wheeler1433
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH CAMPBELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vik. General Manager
Report | Print
Jul 11, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing how effortless your purchase of the Mercedes-Benz E350 4Matic was from browsing online to signing. Zach is glad his guidance made the experience stress-free and swift. Congratulations on your stunning new E-Class and enjoy every mile.

July 11, 2026

Zero follow up on text messages. Zero follow up from Mercedes USA as well. For a hot minute I contemplated buying a new Mercedes, but NOT with the lack of follow through! More

by STREETRODPAINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Abundis
Report | Print
Jul 15, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 11, 2026

I cannot say enough nice things about Jason Harbor and the overall experience. We had a huge repair and he made it as smooth as possible. More

by JODEEHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harbor
Report | Print
Jul 11, 2026 -

Mercedes-Benz of Rocklin responded

We appreciate your feedback on the major repair of your Mercedes-Benz GLC-Class. We’re glad the process went smoothly for you. Thank you for trusting us with your service.

July 11, 2026

Very prompt attentive service helped me get what I was looking for ! Made the process quick and simple for a good deal. More

by MITCHELLSUZANNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PROFIERA CARVER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Lupa
Report | Print
Jul 11, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear our team’s prompt, attentive service helped you find the Mercedes-Benz you wanted. We’re glad the process was quick and straightforward and that you secured a deal you’re pleased with.

1
2
3
...
357