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Mercedes-Benz of Rocklin

Rocklin, CA

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Employees
Reviews
Vehicles
4.5
3,669 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,669 reviews

November 01, 2026

Pleasant experience, efficient staff and very good communication. I was happy with the process overall. More

by SHAWN_RUOCCO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 01, 2026 -

Mercedes-Benz of Rocklin responded

We're pleased our team kept you informed and made the service on your Mercedes-Benz GLC 300 a positive experience. Thank you for the five stars!

October 31, 2026

Teddy is the best. Always smiling and helpful! As long as he is around I will keep going back! More

by SANDEEPGV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Mui
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Oct 31, 2026 -

Mercedes-Benz of Rocklin responded

We're delighted our team's cheerful welcome and willingness to help keep you coming back. Thank you for choosing our service department for your Mercedes-Benz GLS 450.

October 31, 2026

I was treated with kindness and respect. They were very pleasant, friendly, and also helpful! More

by pbwritegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 31, 2026 -

Mercedes-Benz of Rocklin responded

We're happy you felt welcomed and well supported during service on your Mercedes-Benz. Thank you for your kind words about our team's considerate approach.

October 30, 2026

Teddy is always wonderful and available to assist us in any way he can - is accommodating and efficient. Thank you More

by BRITGIRZ
Recommend Dealer
Yes
Employees Worked With
Teddy
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Oct 30, 2026 -

Mercedes-Benz of Rocklin responded

We're glad our service team is consistently ready to help and responsive to your needs when caring for your C Class. Thank you for the five star rating!

October 30, 2026

Eduardo Kenny Jack And Cynthia are all so good at their jobs. They truly go the extra mile More

by JESSICA MRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo, Kenny, Jack, Cynthia
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Oct 30, 2026 -

Mercedes-Benz of Rocklin responded

Knowing our team went above expectations during the service on your Mercedes-Benz AMG GLC 43 is rewarding. Thank you for recognizing their dedication!

October 25, 2026

Well organized dealership. They've been helpful keeping my sprinter van up to snuff. Thank you More

by PETERDODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
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Oct 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for choosing Mercedes-Benz of Rocklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 25, 2026

A+++++ organization…. .everyone from Richie (sales), Sales Manager, and Roman (Finance Manager) were fantastic! This is an organization that understands service! I highl More

by ANTHONY.PERKINS1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie & Roman (5 stars)
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Oct 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for choosing Mercedes-Benz of Rocklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 25, 2026

Our salesperson made the purchasing process fun. The build was Beautiful. You may want to upgrade the furniture. More

by Adktrout13032
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PROFIERA CARVER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 24, 2026

I like the link they send me while they we're working on our service van. & yeah, thank you for the service manager Greg, for explaining to me the findings & what needs to be done. The place is also very cl More

by ALMAVERSONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg service department
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Oct 24, 2026 -

Mercedes-Benz of Rocklin responded

Thanks for sharing about your experience with Mercedes-Benz of Rocklin. We appreciate your business and hope to see you again soon!

October 23, 2026

No follow up or response from Zach after the car was purchased. He said he would set up my app and I asked for the license plate from my old car to new car and did not when I texted zero him no response More

by tessa_oleary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH CAMPBELL
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2026 -

Mercedes-Benz of Rocklin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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