Jawad was great, highly recommend him!
He was friendly, knowleadgeable, professional, helpful. He was honest
He was friendly, knowleadgeable, professional, helpful. He was honest
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by annukkamckinnon
Verified Customer
Verified Customer
Sep 10, 2026 -
Mercedes-Benz of Rocklin responded
Thank you for recommending Jawad and for highlighting his honesty and professionalism; it means a lot to our team. We’re glad he made your Honda CR-V purchase such a positive experience.
Jawad was personable, efficient, and kind throughout the
process. I appreciated his professionalism and how smoothly he handled everything.
My experience with Zac, however, was just okay. At one point, h
process. I appreciated his professionalism and how smoothly he handled everything.
My experience with Zac, however, was just okay. At one point, he told me that if they ran my credit, the inquiry would “go away” after I purchased a car. I found that statement pretty hilarious—and concerning—because that is not how credit inquiries work. I would expect someone handling financing at a dealership to provide customers with accurate information about the credit process.
Overall, Jawad and some others made the experience much more positive.
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by rosemary1924
Verified Customer
Verified Customer
Aug 28, 2026 -
Mercedes-Benz of Rocklin responded
We're sorry you didn't have a 5-star experience, Rosemary, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to learn more and address your concerns. Please let us know the best way to reach you.
Service Consultant, Jason Harber, went above and beyond
expectations in getting my wheels replaced. Excellent service and a first class dealership. Highly recommend.
expectations in getting my wheels replaced. Excellent service and a first class dealership. Highly recommend.
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by mldawson548
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Mercedes-Benz of Rocklin responded
Knowing the wheel replacement on your C-Class surpassed your expectations is rewarding for our service department. We’re delighted you found the experience top-notch, and your enthusiastic recommendation means a great deal to our team.
After extensive review and test drives of numerous
brands/models of SUVs, once we settled on the Mercedes GLC300 we had the option to purchase it from any one of the Sacramento area dealerships - as
brands/models of SUVs, once we settled on the Mercedes GLC300 we had the option to purchase it from any one of the Sacramento area dealerships - as well as out of the area dealerships if price was the only consideration. I did visit the other area Mercedes dealers and while all were professional, came back to Rocklin because of Jawad. Jawad's constant follow up and patience, willingness to spend time and enlist others within the organization to answer questions and demonstrate some of the features of the technology, positioned him where we were buying the car from Jawad, not necessarily the specific dealer. All others we came in contact with had similar professionalism. Its the people that make the difference. job well done.
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by RDUSTE
Verified Customer
Verified Customer
Aug 22, 2026 -
Mercedes-Benz of Rocklin responded
Knowing you found Jawad’s patience and follow-up crucial in choosing your new GLC 300 is truly rewarding. Our team is pleased we could spend time demonstrating its technology and answering your questions along the way. Congratulations on your GLC 300, and thank you for choosing our dealership.
It was a great transaction, smooth and fast.
I’m very happy with my car and the service.
I’m very happy with my car and the service.
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by ANTHONY.LOMBARDI310
Verified Customer
Verified Customer
Aug 21, 2026 -
Mercedes-Benz of Rocklin responded
Your note about the fast, hassle-free transaction highlights our sales team’s commitment to efficiency. Knowing that you’re very happy with your used C-Class and the service you received is truly rewarding.
Both the salesman and the finance manager were extremely
polite and super helpful. Made the process super easy. Will return again on our next purchase! Thanks guys!
polite and super helpful. Made the process super easy. Will return again on our next purchase! Thanks guys!
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by JOSEF.M.HUNTER
Verified Customer
Verified Customer
Aug 01, 2026 -
Mercedes-Benz of Rocklin responded
We’re delighted our sales and finance teams made your Nissan purchase process straightforward and pleasant. Thank you for trusting us, and we look forward to assisting you again on your next purchase.
Very good place and good deals love the cars and trucks
they have to offer and great service
they have to offer and great service
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by daniellopezvilla
Verified Customer
Verified Customer
Jul 17, 2026 -
Mercedes-Benz of Rocklin responded
Thank you for sharing your thoughts on our vehicle lineup and deals. We’re thrilled the used Chevrolet 2500 caught your eye and that you enjoyed our service. We hope to welcome you back soon.
He was the best sales person ever.
I loved the experience and love the car.
I loved the experience and love the car.
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by lynngibsonnaz
Verified Customer
Verified Customer
Jul 12, 2026 -
Mercedes-Benz of Rocklin responded
It’s fantastic to hear that Jawad made your purchase of your new GLE 350 such a great experience. Your enthusiasm about the car truly means a lot to us. Thanks for sharing your feedback, and enjoy every mile ahead.
Jawad made everything smooth and easy.
We really appreciate his time and energy. Roman was great too. All in all, a very productive and effective visit.
We really appreciate his time and energy. Roman was great too. All in all, a very productive and effective visit.
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by tiguej
Verified Customer
Verified Customer
Other Employees Tagged:
Roman Lupu
Jul 07, 2026 -
Mercedes-Benz of Rocklin responded
We’re delighted that Jawad made your visit smooth and efficient. Thank you for choosing the used Mercedes-Benz GLE 450 and for sharing how productive your experience was.
Very nice experience.
Beautiful showroom, plenty of coffee and water with clean restrooms. Nice people!
Beautiful showroom, plenty of coffee and water with clean restrooms. Nice people!
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by hlamel
Verified Customer
Verified Customer
Other Employees Tagged:
Jack
Jul 06, 2026 -
Mercedes-Benz of Rocklin responded
It’s wonderful to know our showroom, refreshments, and clean restrooms contributed to a great visit. Jawad and our team were delighted to assist you with your new Mercedes-Benz EQS 450. We look forward to welcoming you back soon.