Mercedes-Benz of Rockville Centre

Bill was remarkable. He answered all my questions and the whole process was seamless. I highly recommend purchasing or leasing a car with him. Truly exceptional! whole process was seamless. I highly recommend purchasing or leasing a car with him. Truly exceptional! More

Everything was exceptional. Bill Mehrkens was great! Very professional and provided great customer service. He explained things thoroughly and took time with me to go ever any questions I had. He followed up professional and provided great customer service. He explained things thoroughly and took time with me to go ever any questions I had. He followed up twice already and answered my calls promptly with questions I had. It was a terrific experience. I appreciated the time he gave me & making it a wonderful experience especially since this was my first Mercedes. He made it a very exciting experience. More

We were so very pleased with Elenita— her professionalism and knowledge about the car was exemplary. Having gone through the process of leasing a car with another Mercedes dealer, we were amazed at how easy and knowledge about the car was exemplary. Having gone through the process of leasing a car with another Mercedes dealer, we were amazed at how easy this process was- thanks to Elenita! We will be loyal to Mercedes RVC because of her! More

Just had my 10 month old 2020 GLE450 DuPont Protection coated inside and out. The SUV looks FABULOUS! The detailing and coating make it 1000% better!! Edwin and the Service Staff couldn't have been nice coated inside and out. The SUV looks FABULOUS! The detailing and coating make it 1000% better!! Edwin and the Service Staff couldn't have been nicer. As always, Samantha Patti looked after everything ... she's the best! I had a great experience buying the GLE, but the real value is the ongoing relationship with the Service Department. They are really fantastic! More

I was a customer of another Mercedes dealership closer to my home for several years. Bill Mehrkens was highly recommended to me by my parents who, over many years, have purchased several vehicles from MB of my home for several years. Bill Mehrkens was highly recommended to me by my parents who, over many years, have purchased several vehicles from MB of Rockville Centre for his professionalism, honesty, efficiency, full knowledge of the MB vehicles, courtesy and kindness. Bill exceeded my high expectations and made what can otherwise be a stressful experience a pleasure. Bill is a true gentleman and an excellent salesperson ! MB of Rockville Centre should be proud to have Bill as a member of its team !! Like my parents I will now recommend Bill and MB of Rockville Centre to my friends and family !!! Thank you Bill and entire MB of Rockville Centre team !!!! Thanks again! More

Best Saleswoman I’ve ever met I’m doing this survey while waiting for my car you can tell how happy I am with her service. She explained every details. Hooray MBRVC for having a salesperson like Elenita waiting for my car you can tell how happy I am with her service. She explained every details. Hooray MBRVC for having a salesperson like Elenita More

After an unsuccessful attempt to purchase a BMW, I decided to look at the inventory for a few Mercedes-Benz dealerships in my area, before finding a few vehicles I was interested in at MB of RVC. I fi decided to look at the inventory for a few Mercedes-Benz dealerships in my area, before finding a few vehicles I was interested in at MB of RVC. I filled out the online request form for more information and was contacted by Keri who was overseeing internet requests. I explained to her what I was interested in and provided and a few of the stock numbers for convenience. Keri then set me up with an appointment the next day with Hank to discuss the vehicles. When I arrived at MB of RVC the next day, I was able to walk around the showroom for a few mins before meeting with Hank and got to see some of the new updated models they had to offer. Hank then pulled the specs on one of the vehicles I was interested in and priced it out for me very quickly, the only issue is the vehicle was still in transit and my current lease was ending within a few days. I then provided Hank with another stock number for a GLC300 that I would be interested in and it happened to be on the lot. After taking a look at the car and all of the amenities, I made up my mind and decided that would be the car I wanted. The buying process didn't feel "pushed" at all working with Hank. In fact, he told me to take some time and think about it since he knew I was interested in a different vehicle. Hank has a wonderful sense of humor that makes the customer feel like they have been friends with Hank for years. Hank has also contacted me multiple times after picking up my vehicle to ask how I was enjoying it and if I had any questions. I will definitely be shopping at Mercedes Benz of Rockville Centre again, and it must be with Hank! More

This is my second vehicle with the dealershipe, and I went with the intension to make other decision with them. I was going to get anoher vehicle with them regardless, but my decision was effortless. M went with the intension to make other decision with them. I was going to get anoher vehicle with them regardless, but my decision was effortless. My sales representative was very knowledgeable and had all he answers to my questions. He is very professionaly and I get a sense that he is customer centric and knows what the customer wants. My decision was easy to make and I am very pleased with my it and I love my car new car. Customer Service means a lot to me, and I always get it at Rockville Centre. I also need to mention, the pick up service for my car, seemless. Hank was there to meet me for my pick vehicle and left me a good hands with someone who was efficient with the paperword. Thanks to Hank and Team at Rockvill Centre. More

Extremely helpful and aggressive with getting you the right pricing, definitely the guy to go to, makes the car buying experience really great, highly recommend. right pricing, definitely the guy to go to, makes the car buying experience really great, highly recommend. More

This is my second time around with this dealership and This is my second time around with this dealership and like my initial experience, this time around was also great. The experience was exceptional f This is my second time around with this dealership and like my initial experience, this time around was also great. The experience was exceptional from the beginning to the end. The entire process was stress and hassle free. Bill my sale representative was great. He kept me informed throughout the entire process and continues to check in on me periodically to make sure that everything is still going well. The entire team at Mercedes-Benz including the service department has always been both professional and courteous. I truly appreciate the exceptional service at this dealership. I would highly recommend this dealership and brand to others. More