Mercedes-Benz of Rockville Centre

Audley B was unbelievable. One of the most down to earth guys I’ve ever met! The process was seamless. He had me wrapped up and driving out of the showroom in an hour. Highly recommend you go and speak to h guys I’ve ever met! The process was seamless. He had me wrapped up and driving out of the showroom in an hour. Highly recommend you go and speak to him!! More

Great Experience I had a complicated situation and I believe that it was handled in the best way possible. I had a great experience and will be sure to return for my n I had a complicated situation and I believe that it was handled in the best way possible. I had a great experience and will be sure to return for my next car. More

Accommodation in time of need It is hard to express one's appreciation during the current pandemic when everything is challenging to find a company capable of accommodating a custo It is hard to express one's appreciation during the current pandemic when everything is challenging to find a company capable of accommodating a customer unable to appear for an annual maintenance. However, MBRVC lived up to the challenge. Unable to get into the dealership, the dealership came to me. Through the very considerate offices of the dealership, including David, Vinny, and Antoinette, and the able-bodied assistance of Brandon who actually drove the car for my service and George who oversaw that B-service, it could not have been done any better. Comments about the appearance of the dealership and the variety of cars available in Sales and work in Service and availability of parts, but the actual people enabling all this prove the be the dealership's best asset. Clearly, my circumstances this time were unique, but in the past, it was no different. All in the service facility have one thing in mind, get your car fixed and you back on the road. Yes, there are newspapers, coffee, water, and other amenities but the value is in the people doing the work - in all departments. Since 1986 I have had no reason to look anywhere else. Neither will you. More

Lease of 2020 Mercedes-Benz C300 from Bill Mehrkens of MBRVC The entire process was customer friendly and everyone was extremely helpful, making it a very enjoyable experience! Bill Mehrkens was a pleasure to d The entire process was customer friendly and everyone was extremely helpful, making it a very enjoyable experience! Bill Mehrkens was a pleasure to deal with! More

Visit was perfect. Very respectable and provided me with valuable information towards my purchase. Gave me options when the time came to make a decision and I believe I made the right one. valuable information towards my purchase. Gave me options when the time came to make a decision and I believe I made the right one. More

It’s been a great experience working with Hank and MBRC. Hank is very professional. He just made things so easy. The transaction was perfect! Hank is very professional. He just made things so easy. The transaction was perfect! More

Deceptive Business Practices Leased a 2020 E350 in April. I am African American so my credit report wasn’t trustworthy it had to be ran twice on TransUnion with Mercedes-Benz Fin Leased a 2020 E350 in April. I am African American so my credit report wasn’t trustworthy it had to be ran twice on TransUnion with Mercedes-Benz Financial Services to be approved . This was my second car with them and the first had no missed or even late payments. They did not inform me this was being done, just notified a month later by credit reporting agency. There was no reason to run my credit report twice (2 hours apart) they only did this because I am black. This is a foal, deceptive practice and I’m sure it is not done with three Caucasian applicants. More

Audley was excellent!! Audley was friendly and accommodating when it came to the car buying process. He answered all our questions thoughtfully and thoroughly. He's the r Audley was friendly and accommodating when it came to the car buying process. He answered all our questions thoughtfully and thoroughly. He's the real deal and gave me his honest opinion about the cars that I was interested in. I'm glad he was able to help me. I ended up with and GLB and so far so good. The only minor inconvenience was the car didn't have the USB-A adapter that I paid for. I had to go back to the dealership and pick it up, which was an inconvenience. However, that wasn't Audley's fault. I strongly recommend anyone who comes to MBRVC ask for Audley. More

Hank was a great sales person; I've been to multiple Mercedes-Benz dealerships before Hank, and Hank was the only person who did not start the number game. He simply put his number on the table, and he Mercedes-Benz dealerships before Hank, and Hank was the only person who did not start the number game. He simply put his number on the table, and he asked me if I wanted to take it or not. I could not reject his offer, and it was super easy, fast, and simple. More

Our dealer at RVC Mercedes, Bill Mehrkens, is the best in the business! He was so patient and courteous, listening to our demands- and never lost his sense of humor. He did everything he possibly could to ma the business! He was so patient and courteous, listening to our demands- and never lost his sense of humor. He did everything he possibly could to make our experience first class. We wouldn’t use anyone else. Marykelly and Tom Barresi More