Mercedes-Benz of Rockville Centre - Service Center

Please take this to heart go anywhere else to have your Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. More

Ruth W Anthony Antoinette and Vinny and Laith all contributed with a fine effort to have my front brakes repaired contributed with a fine effort to have my front brakes repaired More

Terrible customer service. I have a bad screeching noise on my car and I was told to come in today and then they tell me I have to leave the car with no loaner. The person who I have a bad screeching noise on my car and I was told to come in today and then they tell me I have to leave the car with no loaner. The person who made my appointment a week ago should have told this in advance. I am very disappointed and a person who has been with MB for 14 years. This is my 4th car and I am thinking about switching to BMW next. More

Anthony Angelo is our Service Advisor and has been for some time. He is The Best Service Advisor we have ever had. We've owned or leased luxury vehicles for over 35 years and without a doubt Anthony is h some time. He is The Best Service Advisor we have ever had. We've owned or leased luxury vehicles for over 35 years and without a doubt Anthony is hands down The Best!! More

Every time my carcneeds servicing, Anthony and Antoinette go above and beyond their responsibilities with kindness, patience and professionalism to make sure my car is perfectly safe to drive. They stay late go above and beyond their responsibilities with kindness, patience and professionalism to make sure my car is perfectly safe to drive. They stay later than home time, to be sure my car is ready to drive safely. They are the BEST!! More

Anthony took care of my service needs once again, with professionalism and expediency. He should be give a salary raise due to his expertise knowledge of my vehicle and being a kind person. He is the bes professionalism and expediency. He should be give a salary raise due to his expertise knowledge of my vehicle and being a kind person. He is the best service representative anyone can have More

G-d Bless this service station. They ALWAYS take care of my car's needs with professionalism and expertise. Anthony DeAngelo, my service agent is the BEST person and helps me with a They ALWAYS take care of my car's needs with professionalism and expertise. Anthony DeAngelo, my service agent is the BEST person and helps me with all my car's service needs with professionalism courtesy kindness and knowledge. More

The service station of RC Mercedes is the most superior. Anthony DeAngelo is the most wonderful manager in the world. He ALWAYS knows what to do and how to help me with my vehicle's issues. I adore him and Anthony DeAngelo is the most wonderful manager in the world. He ALWAYS knows what to do and how to help me with my vehicle's issues. I adore him and always suggests he gets a raise in salary for his outstanding support. professionalism n knowledge. And Vinnie n Antoinette are equally as qualified n helpful. More

Anthony is the BEST at everything pertaining to my vehicle. He ALWAYS knows what to do n how to help. I adore him vehicle. He ALWAYS knows what to do n how to help. I adore him More

I WOULD NEVER RECOMMEND THIS SERVICE CENTER TO ANYONE. they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even write down my address correctly. After four attempts. They just want your money and they want to run with it. I spent over 3k to fix my starter and less than 24 hours later it stopped starting. My service aide Julia made no attempt to reach out to me after I contacted her about this issue. The manager Antoinette did answer the phone but provided no solution, told me to deal with it until she was back to work on Monday. We buy luxury cars and agree to pay absurd maintenance for the service that should be MUCH BETTER than others. They have no idea how to provide even halfway decent customer service let alone luxury. These people make Mercedes look terrible. More