Ruth Weinreb

After receiving a message from one of the managers of the service department. Extending their apologies, there was no resolution to what was done to our Car this comes as no surprise Ruth Weinreb and Antoin service department. Extending their apologies, there was no resolution to what was done to our Car this comes as no surprise Ruth Weinreb and Antoinette Hessing First service advisor Ruth this person is rude unprofessional, second the care manager this her job is to make sure that customers are satisfied with the work done on their Car. In this instance, she failed miserably. And finally, the service manager Vinny he’ll tell you they strive to deliver the best service, but that’s not the case There are two other dealerships in the tri-state area. One is Mercedes-Benz of Huntington The second is Mercedes-Benz of Smithtown Both of these dealerships have exceptional sales and service department. Consider your options and ask yourself travel a little distance to receive the best quality service or travel to this dealership and get what you pay for which is nothing. The choice is yours. More

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We recently purchased a car from Bill Mehrkens. He was honest, helpful and efficient. The whole Mercedes team made our experience seamless. We know service will be handled great like always, throug He was honest, helpful and efficient. The whole Mercedes team made our experience seamless. We know service will be handled great like always, through Vinny Ruggieri and his service team. More

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My family are all long-time customers of Mercedes-Benz of Rockville Centre. This is my third lease with MBRVC and I couldn’t be happier! Hank Woloz is a true professional at what he does. Hank made the enti Rockville Centre. This is my third lease with MBRVC and I couldn’t be happier! Hank Woloz is a true professional at what he does. Hank made the entire experience smooth and enjoyable! I was pretty specific in terms of what I was looking for and Hank completely went the extra mile for me and found exactly what I wanted! It wasn’t an easy task! The management at MBRVC is outstanding as well - specifically Peter Fishbein who is super hands-on! Mercedes-Benz truly makes the best luxury SUVs you can get. If you are considering a Mercedes-Benz I highly recommend checking out Mercedes-Benz of Rockville Centre and asking for Hank Woloz. Just the best there is!! More

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I am writing to formally express my concerns regarding the conduct of Service Advisor Ruth Weinreb at the Rockville Centre Mercedes-Benz service department in Hempstead, NY. During my recent interactio the conduct of Service Advisor Ruth Weinreb at the Rockville Centre Mercedes-Benz service department in Hempstead, NY. During my recent interaction, Ms. Weinreb was rude, dismissive, and demonstrated a lack of product and service knowledge. Her unprofessional demeanor and inability to provide clear or accurate assistance were both surprising and disappointing—especially at a dealership that represents the Mercedes-Benz brand and its high standards of customer care. My interaction with Ms. Weinreb fell significantly below the level of service I expect when working with Mercedes-Benz. More

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Please take this to heart go anywhere else to have your Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. More

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Ruth W Anthony Antoinette and Vinny and Laith all contributed with a fine effort to have my front brakes repaired contributed with a fine effort to have my front brakes repaired More

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Antoinette is a wonderful service manager and always helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind and professional n it's a pleasure knowing her. She deserves a financial raise because she handles all problems with care, dignity and calm and it's a pleasure to know her. More

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The service is the very best, always. My service agent Anthony DeAngelo always comes thru with the most expedient service n l adore him. My service agent Anthony DeAngelo always comes thru with the most expedient service n l adore him. More

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Bill Mehrkens is a pleasure to deal with. I like his knowledge, expertise and professionalism. His answers to my questions are accurate and practical and timely. I have confidence in him to t I like his knowledge, expertise and professionalism. His answers to my questions are accurate and practical and timely. I have confidence in him to the extent that we are his customers for at least 15 years. Excellent experience all around. More

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