"Sales staff is fantastically knowledgeable"
Sales staff is fantastically knowledgeable and very responsive and helpful without being intrusive. Any time I've needed information or support they've always been there!
And the service staff have continually kept me informed about needed or recommended service on my car, especially Samantha Patti
"Amazing Experience Purchasing Experience"
Jerone was extremely knowledgeable and flexible with me during my recent visit to purchase a new Mercedes Benz. I had a price in mind and as you all know the cost of Mercedes Benz has increased over the last few years. Jeron was able to get me into a new car within a reasonable price range of my budget. When my car was ready for the delivery, he took me for a drive and showed me all the functionality of my new car and was extremely patient as adapted to the new features.
A great person to work with, he is easy going and extremely patient. I would recommend that anyone that is in the process of getting a new car to speak to Jerone.
Extremely happy with the white glover service.
"Another Great Experience"
- Happy Customer
After many years doing business with Mercedes Benz of Rockville Center (formally Lakeside) my wife and I were very pleased to lease a new 2019 C Class Mercedes Benz from this GREAT dealership. Bill Mehrkens, who I have know for many years, was once again very helpful in offering me the best deal for a great car. The dealership is professional and friendly and the service department is also just as great. Anthony Angelo is always willing to go above and beyond for the customers. Looking forward doing business with this dealership for many years to come.
Very friendly environment. Jonathan strahl was awesome, worked with me to build the car and all the options I wanted. No gimmicks just straight to business.
"Bad experience buying a car here"
This is a late post, I wanted to get this in there earlier. I ended up buying an E 43 AMG from Rockville Center in May 2018. I called in and dropped a message over the weekend to inquire about the car. I was contacted by Shohel Bhuiyan, he is one of the newer sales consultant at this facility (a fact we got to know afterwards). I inquired about the car, expressed my interest and informed Shohel that I will be coming the next day to take a look at the car and hopefully buy it. I mentioned to Shohel that I will be driving more than 4 hours from PA to their location to specifically look at this car with this package. I wanted an E 43 AMG with P3 package. After driving for 4 hours when I showed up at the showroom, Shohel informed me that the car is not at the location but rather at their other service location. I clearly informed him that I would like a test drive of the cehicel before the purchase, still we had to wait 2 hours at the service station where the car had to be taken out of the display (inside) at the service center. We finally took a test drive of the vehicle that we wanted, once were back at the dealership I encountered my second surprise. Shohel informed me that they only accept certified checks. While talking to Shohel for past few days, I made it clear to him that this is a cash buy and he never once mentioned that he will need a certified check. The entire episode resulted in us spending 8 hours at the dealership where as we wanted to get out of there quickly to avoid the storm predicted for that night. It was a very stressful situation trying to figure out the closest branch of the banks that we deal with - nearest branch was in manhattan - 1 hour away. If not for Shohel's fault - we could have carried a certified check and saved ourselves 3-4 hours. We got the car that we wanted but because of small mistakes of Shohel and his Manger (Jonathan Strahl) who did not even acknowledge these mistakes once - it could have been a better experience.
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"George Glier is the best!"
I highly recommend George Glier! This is the 3rd Mercedes I have leased with him and would not go to another person or dealership. Working with him is great. He is highly experienced- Mercedes Master Certified, a true professional, and always focused on helping with best pricing and model to fit my needs. Ask for George you will be happy you did!!!!
This is my third time at this dealership and I am impressed everyone. The dealer is straightforward. No gimmicks. I receive my car the same day
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