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Mercedes-Benz of Salem

Salem, OR

4.8
806 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 806 reviews

April 25, 2019

mercedes buying review great dealership to work with, Ingrid was amazing and the process she made easy and smooth..,love the vehicle GLS 450 we bought for our company. Ing More

by EJStrobel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
May 02, 2019 -

Mercedes-Benz of Salem responded

Thank you for taking the time to leave us this review! We appreciate your feedback.

April 19, 2019

Great experience, very happy with the service! Cyndy was great to work with. I've been buying cars regularly for over twenty years now. She was definitely one of the best sales representatives I' More

by jwitherell2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Mercedes-Benz of Salem responded

We are glad we could help! We hope to be here for you on the next twenty years of purchases. Safe travels.

April 19, 2019

Cyndy's tenacity and initiative saves the day Just purchased a Range Rover Sport HSE Dynamic from you. At one point I was ready to walk away from the deal because I thought the car was overpriced. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Mercedes-Benz of Salem responded

Thank you for the superb review! We look forward to working with you again in the future.

April 18, 2019

First time buying a car! Yesterday was my first time buying a car and Cyndy was very helpful. She was friendly and she made everything run smoothly ! It definitely made the pr More

by NicoleW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Mercedes-Benz of Salem responded

We're glad to hear you love your new car! Its our goal to make every buying experience an enjoyable one. Thank you for the review!

April 16, 2019

Great! We looked online for a month comparing dealers, we chose Mercedes-Benz of Salem. Our agent, Ingrid Wik, provided the BEST customer service I’ve exper More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
May 02, 2019 -

Mercedes-Benz of Salem responded

We strive for that BEST experience at every turn. Thank you for the recommendation!

April 11, 2019

Thank you for your help Abel your a great asset to mercades of Salem. 👍 I recommend anyone who is interested in purchasing an mercades to come in and ask f More

by David
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2019 -

Mercedes-Benz of Salem responded

Thank you for your recommendation David! We appreciate your great review and we wish you many happy miles in your new vehicle.

March 30, 2019

My new Mercedes In buying the car, Ingrid was always trying to fit my needs (price, features, etc.). She searched the web for cars with the features I wanted ultimate More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ingrid Wik
Apr 04, 2019 -

Mercedes-Benz of Salem responded

Thank you for your stellar review Brian! Your kind words keep us motivated here. We want to with you many miles of smiles!

March 26, 2019

Management For got in my review to say Michael Harder is one of the best guys to help get you in the right fit! His expertise is amazing . Loved the way he’s so More

by Debra W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Mercedes-Benz of Salem responded

Debra we are happy to serve you in your car buying needs. Thank you for this great review!

March 26, 2019

Great place Great customer service George Kirschner was excellent . He was a pleasure to work with. I would recommend him to anyone looking for a luxury car at a great price . Kris in More

by e.rattray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kirschner, Kris Mee
Mar 29, 2019 -

Mercedes-Benz of Salem responded

Evan we appreciate your kind words here. Thank you for the great feedback.

March 15, 2019

Solid salespeople know their business These folks made the experience easy, fun, and relaxed. I took my time in deciding which car was right for me and they were helpful and patient as I c More

by Amazon Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kirschner, Ingrid Wik
Mar 18, 2019 -

Mercedes-Benz of Salem responded

We're happy to provide you with a quality experience. Thank you for your kind words. Safe Travels!

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