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Mercedes-Benz of Salem
Salem, OR
1,118 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,118 reviews
Verified Customer
April 16, 2023
Pretty long wait for annual maintenance, this year, and it’s expensive, being Mercedes. But overall I’m satisfied, and I like my car. (Still not happy about run-flat tires, though.) Don in Service is frien it’s expensive, being Mercedes. But overall I’m satisfied, and I like my car. (Still not happy about run-flat tires, though.) Don in Service is friendly and explains things well. More
by salilordiver
Employees Worked With
April 15, 2023
Everyone is very friendly, helpful and knowledgeable. They explain things to me the best that they can so I understand what they did to my car. Having a shuttle driver helps me out a lot. Thank you for y They explain things to me the best that they can so I understand what they did to my car. Having a shuttle driver helps me out a lot. Thank you for your great service! More
by linda
Employees Worked With
The guy I see when I bring my car in for service. He is great!
April 15, 2023
Everyone was incredibly nice and hospitable. Anthony Cole was exceptional. When I picked my car up I brought a flier with me which had a discount off service. He was very nice and patient as he Anthony Cole was exceptional. When I picked my car up I brought a flier with me which had a discount off service. He was very nice and patient as he had to re-work my paperwork. More
by annewest4049
Employees Worked With
April 14, 2023
Switch from Willsonville 100% better love your operation. easy to get in very efficient staff. easy to get in very efficient staff. More
by SCOTT@JENKI.VIP
April 14, 2023
They got me in a timely manner. They were extremely courteous and quite knowledgeable with sprinters. They were extremely courteous and quite knowledgeable with sprinters. More
by Pcdalebout
Employees Worked With
April 14, 2023
This. Dealership is awesome! Especially the service dept! What ever I need it’s done. Thank you so much I really appreciate your comment to service. Be Dealership is awesome! Especially the service dept! What ever I need it’s done. Thank you so much I really appreciate your comment to service. Betty Duncan-krainer More
by SALEMRATPACK
April 14, 2023
They were not helpful. And when questions were asked the responses give we’re not customer service friendly. And when questions were asked the responses give we’re not customer service friendly. More
by K.D.CRAWFORD87
April 14, 2023
Friendly; efficient I was greeted by a friendly Mercedes representative. He demonstrated demonstrated an understanding of my vehicle's needs and was efficient in seeing that they were satisfied. Mercedes representative. He demonstrated demonstrated an understanding of my vehicle's needs and was efficient in seeing that they were satisfied. More
by PATDEEM@YAHOO.COM
Employees Worked With
Evan Carroll
