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Mercedes-Benz of Salem

Salem, OR

4.8
817 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 817 reviews

December 20, 2018

Replacement of front windshield Josh and Don were so considerate, and work was done expertly and expediently. Thank you. L. Fontaine would definitely recommend to anyone interested More

by SLKandCLRowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Larson
December 15, 2018

Great customer service The best Sales guy!! I can recommend this dealer to anyone that reads this review.....if you need someone that will treat you the way you deserve it w More

by Maria Capetillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

George worked extra hard, found the us the perfect car.. The car we wanted was not widely available. Sales associates at a competitors dealership were nice but they did not actively work to find what we want More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kirschner
December 15, 2018

Ingrid is Amazing I had the pleasure of working with the fabulous sales associate Ingrid! Her professionalism, expertise and fantastic customer service was invaluable t More

by BethL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
December 12, 2018

Great People - Great Place! Gayle was great to work with, and we appreciate all her hard work, but my wife found a car she wanted through a private party. We'll be back! Thank More

by Shaved
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Rachtman
December 12, 2018

Great service Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the c More

by MKS - happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Laetsch, Gayle Rachtman
December 06, 2018

My experience with Mercedes of Salem When shopping for a new vehicle, Gayle was fun, attentive, and knowledgeable. She was easy to work with and listened to what I wanted without making m More

by Danj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle Rachtman, Duane Smiley
December 03, 2018

Great service, great people, competitive pricing! I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is seco More

by Cathye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle Rachtman
December 01, 2018

Sales Rep. Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great More

by MKS - happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle Rachtman
November 29, 2018

Purchase of Vehicle Returned a lease I had for 3 years and purchased a vehicle from Gayle Rachtman. She was super helpful, friendly and made the process simple and quick More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle Rachtman
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